Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
June 2, 2023

Really great app and supergreat service. Can't recommend enough! Easy to use. We bought the extra fix to get it done as good as possible

Songfox
Sweden
Time spent using app: About 1 month
OneCommerce replied June 2, 2023

Hi there,

This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Patrick
Swift by OneCommerce

June 2, 2023

This company does a very good job.
They make our store much faster now and also the customer service is of a high standard and always available.
super !

Woneninterieur
Netherlands
Time spent using app: About 2 years
OneCommerce replied June 2, 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

May 18, 2023

très bon accompagnement. Bon suivi. Julie a été de bon conseils. Service rapide de swift. Je recommande

Sea Chic
France
Time spent using app: 3 days
OneCommerce replied May 18, 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

May 10, 2023

The team has done an extraordinary job improving the speed of our website at great value. The support and communication was good and we highly recommend the team.

Meebz Coffee Roasters
New Zealand
Time spent using app: 15 days
OneCommerce replied May 11, 2023

Hi there,

This is Julia from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Julia
Swift by OneCommerce

April 30, 2023

So I recently tried out Swift's expert service to improve my website's speed score, and I gotta say, I was pleasantly surprised. At first, I was skeptical of the Google speed score, and I didn't want anyone messing around with my website's code (like mentioned in some bad reviews). But Julie, my contact at Swift, was super helpful and patient, and she answered all my questions without being too salesy. That reassured me.

That being said, I was a bit disappointed that they didn't mention the requirement of an up-to-date theme before taking my money. In my case, I should have updated my theme a long (long) time ago, and it was an easy fix since I developed the website myself. But for people who rely on developers to manage their website, updating the theme can be an additional and significant cost. So I think it would have been better if Swyft had made this clear from the outset, before taking the money.

However, once I updated my theme, the team got to work quickly and provided a report within 24 hours. They were very careful not to make any changes without my approval, which I appreciated, and they even provided a backup and preview before publishing. The results were fantastic - my website's speed score jumped from 30 to 70 (my theme was even at 15 before the theme update...so at the end an updated website is playing a big part in your score too). They also provide you with a full report after optimisation that really shows that they did a complete job, and it brings real transparency to the relation.

Now, I'm on the monthly expert care plan ($49), which includes a monthly ongoing optimisation of the Google Score to keep it always optimal, and an image optimisation app. The last feature can replace another app I already have so it makes the plan a bit more profitable (I am just waiting for them to activate the automatic image optimisation feature). Plus, the preload website feature that uses Google Analytics to pre-load pages based on customer behavior is another cool addition that makes the plan even more valuable. Take that in consideration, if like me, you find that $49 is a bit pricy. At the end, you can make it a good value.

Overall, I'm really happy with Swift's expert service. The team was respectful of my website's code and provided a valuable service that helped me improve my website's performance. Julie was a big part of why the experience was so positive, and I appreciate how the team is communicating very well internally (between sales and dev). If you're looking for a way to boost your website's speed score, give Swift a try - just make sure your theme is up-to-date first!

Eyefood Factory Australia
Australia
Time spent using app: About 1 month
OneCommerce replied May 4, 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

April 20, 2023

This app is great. We have had the best service, without making a lot of costs. Shop needed a lot of changes in terms of speed optimalisation. Julie helped us very well. Fast communication, a lot of optimalisation and after care. I would highly recommend this party.

RUSH
Netherlands
Time spent using app: About 1 month
OneCommerce replied April 20, 2023

Hi there,

This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Patrick
Swift by OneCommerce

April 11, 2023

Great Service and even greater support. They try to help you with every little problem you have. Would recommend

Valent
Germany
Time spent using app: About 2 months
OneCommerce replied April 11, 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

April 7, 2023

My store speed increased dramatically after their optimization with OneExperts service. After optimization, we were able to pass Google Core Web Vital on collection page for the first time. The Google Page Speed performance test score for the product page went from 22 to 66, which is a huge improvement. I definitely recommend them.

Nika.bg
Bulgaria
Time spent using app: About 2 months
OneCommerce replied April 7, 2023

Hi there,

This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kieran
Swift by OneCommerce

April 5, 2023

Great service, we purchased the Expert service and got really good improvement. A problem quite came some time after and they fixed it within a very short time. So only positive feedback from here!

Hedenhus
Denmark
Time spent using app: 7 months
OneCommerce replied April 5, 2023

Hi there,

I'm Bellamy from Swift. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time taking a look at our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@onecommerce.io

Regards,
Bellamy
Swift by OneCommerce

April 3, 2023

Fast, effective, helpful. I need to write more characters to submit:
Lorem ipsum dolor sit amet, consectetur adipiscing elit.

TattooMed B2B
Germany
Time spent using app: 7 months
OneCommerce replied April 3, 2023

Hi there,

This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Patrick
Swift by OneCommerce