Wishlist Plus , 2,026 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy integration, user-friendly features, and exceptional customer service. It's praised for its reliable wishlist creation and management, valuable customer preference metrics, and customization capabilities. The app is affordable and accessible to all business sizes. Standout features include a guest wishlist and popular marketing integrations. The support team is known for their quick and efficient responses.

April 20, 2022

As I could not add the wishlist icon on the header side due to different theme, I contacted the customer service team to help out on it. They did really quickly and very prompt in replying. Very good customer service from them. The customer service team were super friendly and the person that helped me was Shreya. Thank you very much for helping out!

Bevo
Singapore
13 days using the app
March 26, 2017

Amazing customer support. Free custom styling of their app. Nice!

Upper Earth
United States
13 days using the app
August 16, 2019

During setup, I ran into a few minor issues (not to any fault of the developers) that required assistance in editing my store code. (My default background is black, so the standard color icons didn't show up) The customer service team was quick to correct my issues and even provided me with the added code. The app seems to integrate seamlessly into my current store setup, and I look forward to testing it out.

The Fuzzy Thread
United States
10 months using the app
Edited January 24, 2019

Tried a couple of wishlist apps and this one seems to be the best so far. The support is great and very responsive.

Artsi
Slovenia
12 days using the app
December 6, 2020

This app is helpful for customers to keep their wishlist whether logged in or not. Just want to request details on how this app can be customized based on our current theme's look and feel. But in total, this app is good! Thanks!

21dayvegan
Philippines
10 months using the app
November 13, 2019

I really love this app! it suits my store's theme and business. Excellent customer support too! they placed the widget in the position you asked for. All in all, the app is cute & lovely and i'm sure it will benefit customers.

ZenGifts
Canada
12 days using the app
Edited February 18, 2020

Nice and usefull app. Costumer service is efficient and kind and provides all the help you need. Thank you

La Bottega Color Cannella
Italy
12 days using the app
Edited June 13, 2023

Update: I've changed my review to two stars. Half of the reason we pay for this app is because of the back-in-stock emails that we can send to customers with specific products in their wish lists. Unfortunately, the emails only go out to people who have added products to their wish-lists within the last 30 days. (It used to only be 15 days, but they changed it to 30 after I contacted them.) Unfortunately, back-in-stock emails should be going out to 100% of the people who have the items wish-listed. That's the entire point of back-in-stock emails. I have been told that this is not a possibility "as it would disturb our app design properties." This is a bit silly. They shouldn't be offering to "send email alerts for low-stock, restock and price drops of wishlisted items" as an app feature if they can't actually deliver the emails to all of the folks who have the items wish-listed.

I would also like to mention that I have been actively attempting to get to the bottom of this issue for MONTHS. My emails go unanswered until I reach out over their chat and then my email shave ben lost or the person who was helping me is no longer with the company. It's been an absolute mess working with these folks.

I no longer think that this app is in any way worth $50 per month.

The Clay Impress
United States
About 1 year using the app
February 22, 2019

Fantastic support from the Wishlist Plus team! Helped to fully customise the wishlist and integrate it seamlessly with my website. Highly recommend this app.

Threadheads Australia
Australia
12 days using the app
Edited April 7, 2024

I've spent a great deal of time this weekend trying to optimize this app and am finding it really difficult with the lack of documentation and intuitive design. I think 25% of my time has been spent going in circles trying to manage the app and being sent to log in pages over and over - how I ended up here and seeing my review!

I initially gave it 5 stars because the Swym team IS amazing but I'm now looking for alternatives to this app because I really need this to work out of the box.

My customers are saving things to their Wishlist but as it is, it's just mindless hearting things with no real function. I'm realizing how how confusing this must have been for them over the last year.

Sourced Sustainable Home
United States
12 months using the app