Reviews (2,208)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, seamless theme integration, and its enhancement of customer experience through easy wishlist management. The user-friendly interface and affordable pricing make it suitable for all business sizes. Customer support is frequently commended for their quick and effective assistance. Additionally, the app is valued as a marketing tool, providing insights into customer preferences for targeted campaigns.

October 19, 2017

Day 2 and already love this app. My favorite thing about it is the customer service that I have received. They are quick to respond and resolve everything, very easy to install and extremely customizable.

For Love Lemons
United States
2 days using the app
March 11, 2023

Excellent support from this app, I can highly recommend it, great features and is really well designed.

Attic Discovery Shop
United Kingdom
2 days using the app
March 31, 2023

Does exactly what I needed. Super-quick technical support when I couldn't get it set up quite right (probably my incompetence, not the app). I'm absolutely happy with how it performs and how easy it was to get help.

Impression Obsession
United States
2 days using the app
Edited March 22, 2019

Amazing App!
Amazing customer service they respond very fast!
Love how it's very easy to manage the app!

Artistica Fine Art
Canada
2 days using the app
Edited July 6, 2020

Great customer service! The replied right away and help me with a question I had. I would recommend this app for anybody looking for a simple to set up, yet powerful Wishlist.

vitamina-dev
United States
2 days using the app
January 30, 2018

So far so good! The team was super helpful and even had suggestions on how to improve how the app looks in my store.

Thegreetingfarm
United States
2 days using the app
March 20, 2019

The support team is lightning quick and awesome. Wishlist has been seamlessly integrated into our store. Much appreciated!

CLICGEAR | ROVIC USA
United States
2 days using the app
February 25, 2022

Great ap[p, far better than others we have tried! the team is responsive to tweaks and is quick to do so. Early days but we are are sure the app will perform as good as we expect.

Is To Me
United Kingdom
2 days using the app
Edited April 14, 2021

If you're trying to get this app working with Klaviyo - then you have a lot of pain ahead of you. The Klaviyo integration was the main reason we selected this app over other wishlist apps. Given the mostly positive reviews, I was expecting the integration and set-up to be easy and well documented. It's neither. The support team is slow to respond, and when they do respond, the assume a level of understanding which I don't have. There is no documentation on how to complete the Klaviyo integration, and no documentation on how to set up the email flows. Seven weeks after installing the app, I'm still in the dark about what we need to do. I'm not an IT person, but the Swym support team seems to think I am. Proceed with caution.

WildBounds
United Kingdom
About 2 months using the app
Swym Corporation replied April 14, 2021

Hello,

Thank you for your review. I am sorry that you had such a disappointing experience with us. I looked through the support request you had open with us and we didn't do nearly enough to make sure you had a smooth onboarding experience, so you are completely justified in feeling let down.

The Klaivyo integration steps are actually documented in detail on our site - you can access these docs at https://swym.it/playbooks/. I am not seeing that we shared this information with you, so we are reviewing our support response to see why that didn't happen. Please accept my sincere apologies, this is not the standard we strive for and we have certainly fallen short in this case. We will follow up with you via email to try and make this right for you, please consider giving us an opportunity to do so.

Sincerely,
Arvind

June 24, 2021

We had a little issue to integrate and the guys have been massively fast to reply and fix. Really good!

APM Monaco
Monaco
About 1 month using the app