Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement by enabling customers to save favorites and create wishlists, even as guests. Its seamless integration with Shopify and email marketing tools like Klaviyo allows for tailored marketing strategies and features like back-in-stock alerts and wishlist sharing. The app is praised for its user-friendly interface, reliable performance, and responsive support team that assists with customizations to meet specific needs. Merchants find it affordable and easy to use, making it a valuable tool for businesses of all sizes.

March 22, 2020

Excellent APP! Amazing Customer Service. Quick response and installed it on my theme. Highly Highly Recommend. Thank you!

Out & About Apparel
United States
27 minutes using the app
September 3, 2020

We installed the app for only 8 hours, those 8 hours our site crashed and went offline on chrome and safari. It took hours trying different tech support until we figured out it was this app. As soon as we deleted things went back to normal and our site was on again

MDLR
Indonesia
About 10 hours using the app
Swym Corporation replied September 3, 2020

Thank you for taking the time to leave us your review, and I am sorry to hear that you had a bad experience. The Swym code does not touch any critical portions of the theme where in it impedes the loading or worse crashes your site. We checked to see if there was any reach out to our support staff to help rectify the issue and did not see any. We would be happy to work with you to rectify the issue and get you up and running.

April 25, 2017

love it! works great! Indeed works as it should be.

Nail Mad
China
14 minutes using the app
September 16, 2023

My perspective on this app leans slightly toward the middle ground, highlighting both its positive and negative aspects. The app performs adequately, delivering speed and functionality. However, it may pose challenges for users lacking coding skills, as customization options often rely on developer assistance.

For those proficient in coding, it can be frustrating that the app's developers restrict customization functions. It would be beneficial to provide users with basic customization features, such as adjusting the placement of wishlist links and modifying font styles and colors to match their themes. These seemingly simple options should be readily available for immediate adjustments.

I find it puzzling why these fundamental functions are not easily accessible for users eager to personalize their experience. Unfortunately, due to these limitations, I decided to uninstall the app. Including these straightforward customization options would likely attract more users to consider your app.

CastelTechs
United Kingdom
About 5 hours using the app
October 25, 2017

I had a technical issue regarding some coding which was causing an error in the footer of my shopify page. They were immediately responsive and fixed the issue right away.

Sophia Sam
United States
5 minutes using the app
August 25, 2020

Very impressed, beautiful app to use, and support team is awesome! Look forward to see it is action on my site!

BellaRosaMexico
Australia
About 2 hours using the app
February 5, 2020

App has terrible UI... the Wishlist page looks nothing like the store unless you have the most basic possible store design.

Project: Ethix
United States
About 1 hour using the app
June 12, 2021

Don't install this. The app redirects to their website and has changed my link to my website in spite of I have already deleted from my apps. I Can't add the wishlist to my store and can't complete setup because the app seems to be broken.

GINGER BOUTIQUE
United States
37 minutes using the app
Swym Corporation replied June 12, 2021

Thank you for your review. We have designed our app codes to ensure that the functionalities of existing elements on your store are not altered in any way. Also, our app doesn't have a feature where it automatically updates a reference to an existing link to our website. 

We can certainly help to check on what is causing the redirection. Our support team has already reached out to you over an email, to help to debug this further and to ensure that the app is set up correctly on your store. You can reply to our email or write to us at support@swymcorp.com - we would be more than happy to help you. 

June 23, 2017

The free plan off this app is a joke! You can not customize the size of heart or text, and by following the instruction to add a menu drop down did not work.. time waste...
But maybe is a good app for payable plan! Keep improving! Also - if you read this review, make sure you check my store :) Thanks! www.chapter94.com

Maorimod
Ireland
24 minutes using the app
Edited July 22, 2019

The app doesn't allow overseas stores to translate it without paying (it's basically a "tax" on foreign stores). Also, after you remove the app, the floating button remains in your store... apparently you need to remove it manually from your theme code. Waste of time.

Update: developer replied that the translation that you could make yourself is disclosed in the pricing plans. Yes, I know that, and I find that an abusive policy.

I had already removed the button from the theme manually myself, it wasn't a cached version. Unfortunately people are going to have problems with these leftovers. Here's the thing: I'm not against paying for apps, I do it all the time. But your company should seriously consider an equal treatment of store owners. Just because your store is in another country whose main language is not English doesn't mean you should pay JUST so you can translate the app yourself, that's, honestly, ridiculous. I would rather pay for another app (even more) that allows me to AT LEAST TRY IT DURING A TRIAL PERIOD IN MY OWN LANGUAGE. How am I going to even try the app if I have to pay to translate the app myself? Seriously, it's ridiculous, it's the applefication of ecommerce.

Granarium Produtos Naturais
Brazil
8 minutes using the app
Swym Corporation replied July 22, 2019

Thank you for trying out our app and for your review. I am sorry to hear that we wasted your time but we do document clearly that translation support is only available on our paid plans in our pricing plans. As for removing the app, the floating button does get removed but the browser was likely rendering a cached version of the page. We lose access the moment you uninstall the app and that prevents us from cleaning up all our files - am sorry about that but its unfortunately a limitation that we can't do much about. We've documented the steps to remove any remnants in this detailed blog post(https://swym.it/how-do-i-clean-up-my-store-after-i-uninstall-wishlist-plus/) but our support team will help you with the removal as well if you like.