Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

December 6, 2021

The support team and their backend team was so responsive and supportive in helping with tracking upload problems. Def recommended.

Depology
United States
9 months using the app
Synctrack replied December 6, 2021

Hi Depology,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Kaylee - Omega Team

April 25, 2022

Set and Forget. Everything that you need is there at a very affordable price. Highly recommend this app!

NicheCanvas
Canada
9 months using the app
Synctrack replied April 25, 2022

Thanks a million for your positive feedback. Glad to hear you’ve found our app easy and helpful to work with your business. That is our goal. Let’s rock together!

October 6, 2022

I've only used the free version so far but the data is accurate and super fast so I think it's perfect for anyone who's using PayPal as a payment gateway!

Nuvé
United Kingdom
9 months using the app
Synctrack replied October 6, 2022

We’re so happy to hear you had a great experience with Omega’s Synctrack - Sync PayPal Tracking app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 28, 2021

Had 600 orders to add tracking to on PayPal as they are holding my money for 21 days. First try it seems easy.. If it continues then great. So far so good

AstrolLight
United Kingdom
9 months using the app
Synctrack replied November 29, 2021

Hi AstrolLight!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.

If there is anything we can support you further, please do inform us!
Kaylee - Omega Team

September 26, 2022

Joy helped me so well. We ran into an issue that could be very harmful to your business but Joy stepped in and helped me solve it in under 15 minutes. A class ervice

HAUNTIC
Netherlands
9 months using the app
Synctrack replied September 26, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a detailed review!

May 24, 2022

very useful, because your orders will directly connected to paypal, so you have less problems with the paypal team

Vanché
Germany
9 months using the app
Synctrack replied May 25, 2022

Woww! 🔥🔥 That’s so great to hear your feedback. Team Synctrack are very happy to read your review.
Hope to see you again! 🥰

January 12, 2022

this is a really good app that help me to earn more time I recommend everyone to install this if you want to grow your business

Skinbrow™
France
8 months using the app
Synctrack replied January 12, 2022

Hi Skinbrow™
Thank you so much for your review. We are happy that you had a great experience with our app. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

April 24, 2022

super simple to use, they do all the work! I will be recommending this app to my friends! Paypal will thank you ahah

Gavcustoms
United States
8 months using the app
Synctrack replied April 25, 2022

OMG you are my angel with a kind heart Your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.

April 14, 2023

This app is fantastic! It's priced reasonably and saves so much time. Plus, the support team is incredibly friendly and helpful.

OhMize
Vietnam
8 months using the app
Synctrack replied April 14, 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

September 14, 2022

i was stuck at some steps and the customer support replies just so great and such a great team. of cause that helps a lot. thank you for helping.

GEAR#1
China
8 months using the app
Synctrack replied September 14, 2022

We’re so happy to hear you had a great experience at Omega. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.