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Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of tracking information with PayPal and Stripe, reducing manual tasks. They praise its user-friendly interface, easy setup, and efficient shipment management. The app is noted for preventing PayPal holds and disputes, enhancing merchant credibility. Merchants also highlight the responsive customer support. The app is seen as cost-effective with suitable plans for different business sizes, capable of handling multiple stores and syncing past orders up to a year, improving customer service and business efficiency.

Edited October 19, 2021

This app enable us to resolve the issues we were having with Paypal at the click of a button. The support was fantastic and they were reasonable on the pricing and plan to meet the requirements of our business. Would highly recommend and of course 5 stars!! Huge thank you to Cong and Stella!

London Lash UK
United Kingdom
6 days using the app
Synctrack replied October 20, 2021

Hi London Lash UK,

Thank you for sharing your experience while using our app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.

February 23, 2022

this app is great, works on paypal and stripe successfully, the service is also great! thanks, help us a lot!

6 days using the app
Synctrack replied February 28, 2022

Hello findercube!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

July 27, 2022

This application made me relax in the issue of tracking orders with PayPal. Also the help from the help center was great

Saudi Arabia
5 days using the app
Synctrack replied July 28, 2022

You are so sweet! Thanks for making our mornings brighter!!!!
Cheers from the Omega support team 🥰

October 15, 2021

Everything works perfect and the Support is very nice and helpful!
Thank you Mr. Cong & Stella for such a good service!

4 days using the app
Synctrack replied October 18, 2021

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Mr. Cong & Stella. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

April 19, 2022

The App is quite straight forward, and the app developer has been very helpful. I particularly like the fact that we can upload a csv file including all our tracking numbers, carrier, tracking link, for all our paypal orders, so that it can be prepared perfectly by our team first, then uploaded into the app, to finally being pushed into paypal system.

4 days using the app
Synctrack replied April 20, 2022

Wow 🙏🏻😊🙏🏻😊🙏🏻😊, thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story
Love from Joseph 💙💚💛🧡

September 7, 2022

They have a great support :) It's very important to add a tracking number to Paypal to avoid disputes, chargebacks, and claims. Trust me, you need this apps :)

Softlens Queen
4 days using the app
Synctrack replied September 7, 2022

You're amazing for your positivity! 🙏🏻😊🙏🏻😊🙏🏻😊 Let’s boom your sales MASSIVELY with Omega Team 🚀🚀🚀
Cheers from the Omega support team 🥰

December 2, 2021

I own Predator Mounts, which is a US Bases business that provides custom and pre-built mounting systems for flight and space simulation PC Games. My store is built on Shopify, and my about 40-45% of my customers pay with PayPal. With SyncTrack, it save me alot of work and time by putting in 100-200 tracking numbers from Shopify, to the payments made with PayPal. And, the pricing is great! I'm on the lowest paid tier, the $5.99 package, and work every penny@!

Predator Mounts
United States
1 day using the app
Synctrack replied December 3, 2021

Hi Predator Mounts,

Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be well priced.
Please reach out to us if you need any further assistance!
Kaylee - Omega team

November 24, 2022

Thank you for your app. I love their support team. Recommend for every one who use Paypal for their business.

United States
1 day using the app
Synctrack replied November 24, 2022

Your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.
Love from the Omega support team 💙💚💛🧡

September 30, 2021

App efficient and team is very helpful. If you want to synchronize your order with your Paypal account, this is the app you have to be!

VNDS Kicks
About 22 hours using the app
Synctrack replied October 1, 2021

Hi VNDS Kicks,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

August 9, 2022

I use the app to help me process the tracking info. A great App!! It is easy to operate and helpful for shopify seller!!

Fair RC
Hong Kong SAR
About 19 hours using the app
Synctrack replied August 10, 2022

You’re super cool. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
Cheers from The Omega support team🥰