Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

This print-on-demand app is appreciated for its user-friendly interface, unique product range, and seamless integration with platforms like Shopify, Spotify, YouTube, Instagram, and Facebook. Merchants can easily list products, personalize designs, and manage shipping details. The app's customer service is highly regarded for its efficiency and prompt problem-solving. With competitive pricing, it allows for reasonable profit margins. The company's commitment to customer satisfaction is a standout feature.

Edited December 13, 2019

My original review was from 2 years ago now (see below). I was pleased with them at the time (3 orders in) but now I am over the top thrilled with this company! I have used them for well over 2500 orders now and I can honestly say after using several other POD companies, Teelaunch is the best. I only wish they offered Larger Vinyl Stickers and Car Magnets. Other than that, I cannot say enough wonderful things about them. And Kristy in Customer Service is the Best! She deserves a 5 Star review of her own!

My original review 2 years ago:
3 orders in and I am very pleased, so are my customers. First-order was for 12 vinyl stickers and my customer was thrilled with the quality and the turnaround time. The second order was for 12 mugs for an attorney. She was very pleased with the quality and turnaround time, as well. One mug's printing was a bit smeared looking, Teelaunch immediately reprinted and sent a replacement mug within one business day. My customer could not believe how quickly the replacement arrived. She told me that she was sure she would be waiting for an eternity. The 3rd order was for a mug and I was told by my customer that her gift recipient loved it.

I would highly recommend Teelaunch. Easy to use app, wonderful quality and speedy service, not to mention their prices are fabulous.

My one and only complaint is the s&h cost for multiple mugs. $74 is a bit outrageous for 24 mugs sent UPS Ground. I may have lost a sale due to this, but I am still hopeful.

J S Graphics
United States
Over 2 years using the app
September 17, 2016

I've been enjoying this app in a BIG WAY. The interface is easy, well-designed, and fun to use! Customer service responded within a day, and answered my question in full. The product offerings are better than all the other on-demand print production apps that I've seen, with competitive prices. Just made my first order, so I'll find out about quality when it arrives, but so far I'm a huge fan and look forward to making more things!

Highly recommend.

Ink Well
United States
About 2 years using the app
October 1, 2016

Have not started selling yet, but the app is easy to learn and the support has been extraordinary!

Wownowgifts
United States
About 2 years using the app
October 22, 2017

It's cool. The problem is that I can't set default style when uploading. I must change the default style manually after uploading.

Bestsellertee
United States
About 2 years using the app
April 13, 2021

This app is so good. Fantasy service and product. Personal agents are so pretty friendly and available. Recommend!

mrandmrsshirts
Vietnam
About 2 years using the app
teelaunch replied April 17, 2021

So happy to hear this, we try very hard to provide a quality service and product.

June 6, 2016

Great App! Very user friendly and has many variety of products to promote!

Blueplanet Store
United States
About 2 years using the app
June 23, 2022

Teelaunch is the best!
I am using it and feel good about this app, Teelaunch has many good products for your choice!!!

Kozitee
United States
About 2 years using the app
teelaunch replied September 22, 2022

We really appreciate the feedback, we try very hard here at teelaunch and we are so honored to be part of your entrepreneurial journey.

Edited August 11, 2019

I like that they have flags, as I've been looking for a company to print those for me. I do wish they had more than one size, and that they made outdoor flags as well, but this is good. I'm not thrilled that I can't duplicate a product and then amend it, so I have to enter all information from scratch for each version.

UPDATE: I'm really impressed with Teelaunch's customer service. I had an email waiting for me within an hour of posting my review, to give me information and see what they could do to improve my experience.

Learning that teelaunch makes all their products in Utah is great. They have indicated that they can offer other sizes of flags, and will look into it. The flags ARE of a quality that can handle outdoor use, however the recommendation is due to their being printed on one side only, so they don't look good on a flagpole. WIth this information, I can market my flags much better.

Regarding the interface, they are still working to add more ease of use and functionality, and they took my suggestions seriously. I really like to support smaller companies, so I'm willing to put in a little extra time setting up products for the level of quality and support they offer.

Really impressed! Changed my review from 4 stars to 5 stars. Well-deserved.

Ninja Ferret
Canada
About 2 years using the app
May 21, 2019

Easy to use interface, excellent product selection, customer photo uploads and so much more. Amazing customer service as well!!!!! Thank you Chris and Teelaunch!

GrandSlamDirect.com
United States
About 2 years using the app
March 28, 2017

I've been with Teelaunch pretty much from the beginning, when they were a "nobody" in the on-demand fulfillment space. Chris and team are amazing and have always gone above and beyond. It's been a pleasure to utilize Teelaunch for my business, and the Shopify app is legit now as well. highly recommend

Respectthewardrobe
United States
About 2 years using the app