Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, including quick responses and direct owner involvement. They appreciate the high-quality print products like t-shirts and blankets, user-friendly design tools, and seamless Shopify integration that enhances order tracking and fulfillment. The app offers a wide product range, competitive pricing without a subscription fee, and fast production and shipping, leading to high customer satisfaction and recommendations for its reliability ...

March 2, 2020

This app just sucks! The UI in the app is unbearable and i can't even look at my orders, There are plenty of other print on demand apps that are way more better than this. Would not recommend unless you want your brand to go down hill!

TheRicchMat
Australia
9 days using the app
Edited November 11, 2018

I have a lot of mixed feelings about Teelaunch and I would love to see them improve their interface, as they seem to really care about their customers, but I must choose to go elsewhere after over 20 hours of tweaking my collection and having to start again from scratch. I just realized today, when I was ready to launch, that their interface has a glitch that will alter design sizes (please read ...

Self Score
United States
12 days using the app
March 19, 2018

prices are higher than what their description says, only accepts PNG files larger than 2400px for a t-shirt which is just a ridiculous size compared to most photos being half of that. This app isn't for me, I will find another one like it.. hopefully better.

Rockroo
United States
9 days using the app
September 7, 2015

Very disappointing service and very little support. We responded to the email introducing Teelaunch and stated we would like to use it and didn't hear from anyone for nearly a month...and they are the ones who wrote to us first! We had to follow up our own request to hear from someone.

Once we got the app installed and prepared to post products, we realized there is no product information other ...

Red Bird Coffee
United States
5 days using the app
Edited September 22, 2018

BE SURE TO REVIEW PERMISSIONS BEFORE INSTALLING

Turnaround times are 5-7 business days *from the time they enter production* which is much longer than average for same product types.

All orders are also placed on mandatory 24 hour hold before being processed, adding further delay.

TeeLaunch is requesting an extremely high level of access & authority which is completely unnecessary and unrelated ...

Domestic Platypus
United States
4 days using the app
Edited June 7, 2017

UPDATE...

June 7 2017... After I wrote about my REALLY frustrating experience with Teelaunch (see below)... Christopher the owner of the company contacted me via email and spoke with me about my issue with them... he was... quite honestly... greatly concerned with my poor experience and wanted to take the time to reach out to me... He didn't have to step up... but he did and I appreciate that a ...

Quick Cool Deals
Canada
About 5 hours using the app
October 9, 2015

If anyone who plans to build your brand on Shopify or on the Internet, you should definitely walk away from this one!!!

We have spent an awful load of time trying to communicate with them which they just seems to bring us around their gardens with their issues unresolved.

First, after months of researching, we finally decided to give them ago and paid for our first shopify store, they would not ...

Wbasics
Singapore
2 days using the app
July 28, 2017

Uploading is a nightmare compared to printful and printify. you are limited to 15mb for a picture with 2400px. that 15mb limit needs to be removed asap.

Comf Tees
United States
2 days using the app
Edited October 2, 2019

Working with this app was great. Very easy to create items and they give you a template to work with! I would recommend this absolutely!

Chaplain Bob Store
United States
About 2 hours using the app
Edited July 16, 2021

Not working at all!
The website has tons of bugs, the app is not working at all...
Just started to work with the app. and now I have no choice but to delete it...
Hope they will improve all and see them again .
Update:
After I reviewed with 1 star, Founder Christopher contacted me and told me that my issue regarding resizing the design uploading is based on what they like but not what I like. He ...

Qute Official
Philippines
About 21 hours using the app
teelaunch replied July 15, 2021

We chatted with Qute Official this morning, his concerns are more about how the app works and how he'd like it work versus it not being functional. The app is completely ...