Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, including quick responses and direct owner involvement. They appreciate the high-quality print products like t-shirts and blankets, user-friendly design tools, and seamless Shopify integration that enhances order tracking and fulfillment. The app offers a wide product range, competitive pricing without a subscription fee, and fast production and shipping, leading to high customer satisfaction and recommendations for its reliability ...

March 24, 2017

good. I want lower price. awesome

Teesky
Vietnam
About 1 month using the app
July 17, 2023

Teelaunch provides great customer service and numerous of products . Our recommended drop shipping company.

Madison Symonne
United States
1 day using the app
teelaunch replied October 28, 2023

We're absolutely thrilled you've chosen us as your partner! 🌟 W're honored to join you on this exciting journey and help you flourish. Let's make some magic together!

July 24, 2021

Please STAY AWAY from this app. Particularly if you have many SKUs; whenever you receive an order, it will require you to manually go to the app, find the order, and select MANUALLY which items belong to teelaunch and which items don't. It's an absolute waste of time. I had to refund my first order and delete the app after a week of trying to fix the app. The customer service is basically useless ...

Odin's Treasures
United Kingdom
26 days using the app
teelaunch replied July 25, 2021

I’m Christopher, founder of teelaunch. While critical feedback is heard to hear it’s the only way we can get better, so thank you for leaving this review. While developing ...

December 5, 2018

This app has been nothing but hassles for my business. As an apparel e-com store owner I would not recommend them. Their app lacks basic functionality and features, if you have to do anything it takes forever and they have an extremely slow and difficult to use "manual ordering" setup.

If you want to place a manual order, forget it. You have to create a duplicate order in shopify where it emails ...

Pacific NorthWest Lifestyle
Canada
24 days using the app
January 19, 2021

It is ok, not as expected, and difficult to integrate with 2 shopify stores. Also pretty complicated to setup if something needs to be configured on shopify.

Skydiving Apparel ™
United States
21 days using the app
teelaunch replied February 1, 2021

Please reach out to me at christopher@teelaunch.com I would love to see if there is any way to make your experience easier or better with teelaunch.

Edited December 16, 2015

100% not worth the trouble. Please save yourself the stress.

I hesitated to post this because clearly it is not a positive review, but I went through so much trouble because of teelaunch it's a social responsibility for me to review it. On the upside, before I get into any of the bad: If your account is working fine, this service is just fine. If you have any problems though, you're out of luck ...

Essentialthreads
United States
15 days using the app
Edited July 29, 2017

Although I had a few issues with my first order, I spoke with the owner and he upgraded shipping to 2nd day air so my customer would get their order within the time frame allotted. I have not heard back yet regarding quality of items ordered. No news is good news? Maybe.

Pro's

1. Easy app

2. Good Prices

3. Decent, on the verge of good, customer service. I received quick replies, but was given ...

Sweet T Bakery And Gifts
United States
20 days using the app
March 14, 2023

BEWARE Store Owners - teelaunch Customer service is seriously lacking. Be prepared to send 2-3 emails before getting the specific information you requested, if at all. Shipping issues from my very sample first order. I ordered samples on 2/25 and as of 3/14 the shipment still not received by carrier (USPS) despite listed 3-7 day production time. Multiple attempts to get updated information/status ...

ANTISTATE
United States
20 days using the app
August 13, 2017

Support very very good! Trusted platform!

Snoopysnoopy
Vietnam
17 days using the app
July 19, 2021

I attempted to use this app to provide my customers with a better product. What I've gotten are headaches with their non-functional app and miss communication from their ingenious customer support team when I try to explain to them their app isn't adding products into my SHOPIFY store, NOT an ETSY store. I reiterated that fact and my problem in 2 different emails and they still failed to ...

PastelCutie
United States
12 days using the app
teelaunch replied July 25, 2021

I’m Christopher, the founder of teelaunch and I thank you for bringing this to my attention. Customer service is difficult for everyone. You don’t like having problems that ...