Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, including quick responses and direct owner involvement. They appreciate the high-quality print products like t-shirts and blankets, user-friendly design tools, and seamless Shopify integration that enhances order tracking and fulfillment. The app offers a wide product range, competitive pricing without a subscription fee, and fast production and shipping, leading to high customer satisfaction and recommendations for its reliability and quality.

June 15, 2020

I made an order a month ago and it still hasn't arrived and it's incredibly difficult to get in touch with customer service. This company has officially lost my business

Easy Peasy
Canada
2 months using the app
teelaunch replied June 15, 2020

I'm very sorry for your troubles getting in touch with customer service, can you please reach out to me christopher@teelaunch.com, we migrated to a new helpdesk so I wondering if that is the issue as all of our tickets are responded to within 24 hrs. Please reach out and let me make this right

January 8, 2017

Awesome service and great products. A bit pricey on the hoodies, but great overall

Sheek Star
United States
3 months using the app
July 25, 2017

an amazing app for anyone looking to make clothes

Aclo
United States
3 days using the app
January 29, 2017

getting the image to fit is a challenge. the color of the tshirt has to be selected each individual time and it changes if you modify the image.

Bargainero
United States
2 months using the app
October 8, 2017

it is very useful, but the variety seems limited

Eureka Oshima
Canada
2 months using the app
Edited November 3, 2016

Haven't test out their products yet, app is limited and buggy at times.

Studio Alpaca
United States
3 months using the app
November 25, 2016

easy to use. I wish there were more products though

Case Pit
Vietnam
2 months using the app
November 11, 2015

Pros -
Easy interface, the app itself is easy to use and design products.
The app works well with Shopify.
Pricing is competitive.

Cons -
I have contacted customer service several times with various response times, everywhere from never responding to 2 days. Slow either way. Once I was in correspondence with someone from customer service replied to my response by the next business day.

Information?!? There is a lack of information and organization. I want to know what brands and variants are available for which products and how much shipping is for each item. There is no reference page for this information.
For example I ordered a sample of the District Long Sleeve Tee and got a Port and Company instead. The response from Customer services was that purple is only offered in Port and Company and not District. Except that the product says it will be a District shirt. I need to know what I am getting not be surprised.

It seems that the products listed for sale in the App are not exactly what you will be getting.

They add new products to the app without much product description. Once again lack of information. A product description or how much to ship.

The provided sizing guide leaves a lot to be desired.

Based on some emails from the owner, it seems they are working hard on updates and making the app better. It has lots of potential as the design of the app is great.

Once the get a little more organized I might try them again.

Words Of Wisdom Tees
United States
3 months using the app
October 31, 2020

It is alright, everything is so good, and it would be perfect if the shipping costs were a tad lower.

yourw3rld
United States
3 months using the app
Edited May 10, 2018

Good app, integrates well with the shop. Few details then require editing but overall very good for print on demand. Lots of products available.
Only show a price in numbers, assume this USD but would be good to have the currency show?

Stylish Gents
United Kingdom
2 months using the app