Overall rating
3.9
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 13, 2018

I use this app regularly. I love the fast turn around and have not had any problems with getting help when I have a question or a issue. My only gripe is that I wish they offered more products. I would love to add hats, mugs, phone cases etc. to my website.

FROM STRUGGLE TO STRENGTH
United States
Over 3 years using the app
Edited August 9, 2021

Since They got nailed for Copyright Infringement they have really gone down hill. Two things at play here: Print Quality and Copyright Infringement. Print Quality:
Print quality is hit or miss. I can provide the photos and email chain, but simply put they did not stand behind their work. I have to have 40+ shirts reprinted at my cost from another shop because they felt the quality was good enough. 40+ shirts had fibers/pilling that was clearly visible. Two identical shirt side by side and the quality looks totally different. Okay some may say it was one time mistake. Well its not okay because it cause me over $400 to correct and second it one of three (3) different orders that had poor quality prints. OH! Make sure to read their rules too! If they make a mistake an go to fix it they may use a similar garment as opposed to the exact product you ordered. That happened to me too. 40 shirt order that had four (4) noticeably bad prints they corrected but sent then a different color shirt so we have 36 of one color and then these four that are different. Copyright Infringement:
I understand protecting yourself from further violations but they simply claim an infraction on anything they think may be in violation as opposed to "knowing" which is safe, but VERY poor customer service wise. For example a customer orders three items and one item they feel is a violation will put the whole order in limbo and they do nothing with it. Well nothing aside form charging you $2 for canceling the order. Their work around is that you the vendor will need to email them and make your case. If you utilize fan art of any kind just stay away from them and you will be much happier for it.

Retro Rags Limited
United States
Almost 3 years using the app
Edited August 17, 2016

I have worked with Teescape for a few weeks and I am very happy. My products have been shipped to my customers in a timely manner and the products are of a high quality.

Amazing service and quick responses from their support team. We will continue to use them as our fulfillment provider.

Funteeshirt
United States
About 2 months using the app
Edited June 14, 2016

I have used a few other fulfillment companies in the past, and I am just blown away by the difference in backend operations, price points, flexibility, and shipping options.

Thank you very much! You are making it much easier on me than the other fulfillment companies. I just finished using one of the more popular tshirt fulfillment companies and Teescape is really putting them to shame! Thanks Jeff!

Dbkt
United States
About 2 months using the app
October 5, 2016

This is the go-to for t-shirt fulfillment. The shirts ship incredibly fast. I haven't had a single complaint from any of my customers. The app works perfectly and is quick and easy to use. If you run into any problems or have any questions, they get back to you quickly and with a great, friendly attitude. If you are looking for a t-shirt fulfillment service - I HIGHLY recommend this one!

Golly Girls
United States
About 2 months using the app
Edited March 31, 2018

When I first used this service for a majority of garments the vinegar smell was overwhelming that I received complaints. It seems as though the smell has calmed down a lot but now I recently ordered a sample. There isn't a smell but the letters appear to already be cracking. Not good, glad I caught before I pushed out to store. When I mentioned the smell to the company before, I was told this helps with treatment, but now it seems if there is no happy medium? No smell =less quality prints? I really wanted it to work because the shirt quality is better and less expensive.

Travel Well Collection
United States
Almost 2 years using the app
April 11, 2017

These guys are great, I've tried 6 different fullfillment services and these guys are the only ones that I've never had a problem with. They are fast and their customer service is incredible. I have no complains. Highly recommend!

Disciple Apparel
United States
About 1 month using the app
December 30, 2016

Great drop shipping app. Low Prices, great quality, and fast shipping.

The only 2 things that I don't like are more feature requests than problems:
1) I wish they had an office in Europe so shipping in Europe was less
2) I want them to have more options; there options are limited.

Freedom Swag
United States
About 2 years using the app
June 13, 2017

The app is easy to use, and there's a very good interface if you're going to use it to design shirts. The app could use more features to simplify adding products though.

I'm giving it five stars because of their prices, best I've seen for a POD service. I'm in Canada so, with the exchange rate, I really have to watch every dime.

I had to submit a support ticket to them for a small issue, the reply I received was outstanding.

Definitely recommended!

Brtender Com
Canada
26 days using the app
April 24, 2018

It’s a real shame that this companies app wont work on iphone/ipad to setup your products :( Have contacted teescape and they said use a computer but I dont use computers as I travel a lot and use ios devices.

Sea Blue Gifts
Australia
About 1 year using the app