Tepo Custom Product Options

Tepo Custom Product Options

Reviews (646)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores with advanced product customization options like colors, sizes, and engraving, which boost conversion rates and order values. They appreciate its user-friendly interface, seamless Shopify integration, and glitch-free performance. Continuous updates and compatibility with other apps are also valued. Exceptional customer support, noted for its quick and professional responses, further elevates the merchant experience.

June 9, 2023

Great app. Just what we were looking for!! There are more than enough options to choose from for customization and you can personalize nearly everything in the settings to make it look exactly like you want it to show up in your store. Costumer service is great!! Immediate reply and very helpful. You can even have the watermark reviewed!! Definitely recommend this app.

Zanayo
Germany
9 months using the app
Tepo replied September 19, 2023

Hello there,

Thank you so much for your fantastic review! We're thrilled to hear that our app has been what you were looking for and provides the customization options you need for your store.

In addition, your recommendation of our app means a lot to us, and we genuinely appreciate your trust and support.

Thank you for choosing our app, and we look forward to continuing to meet your customization needs.

Best regards,

June 29, 2023

Absolutely in love with this app! It's incredibly user-friendly and has made managing my store an absolute breeze. The interface is intuitive, making navigation and operations effortless. But what truly sets it apart is the stellar support team. Special shout-out to Ashley - her prompt responses and in-depth knowledge have been a game-changer. Can't recommend this app highly enough!

Quebekado
Canada
9 months using the app
November 12, 2023

I wasn't able to use this app because of my particular store set up but not for the lack of trying on the TIB customer service's part. TIB has amazing responsive customer service. I would highly recommend them on that alone.

The Voting U Tees
United States
8 days using the app
October 9, 2023

Just want to drop by to say that this app deserves more than 5 stars. Customer service is spot on perfect. Hazel is always on the line to help you whenever you are ready. Additionally, the app has all the functions I need. It is very easy to use and the best part is - IT'S FREE!! Download this app now, and you won't regret it!

My Store
United States
7 days using the app
September 30, 2023

Great application and fast support team

Creative Bee Embroidery
Canada
8 months using the app
Tepo replied October 4, 2023

Thank you for your kind words! We're thrilled you're happy with our application and have had a positive experience with our support team. If you have more questions or need assistance, please don't hesitate to reach out. We're here to help; your satisfaction means a lot to us! 😊

April 13, 2023

Great product personalisation app. More and more functions are becoming available. This makes it the most complete and fast.

Ashley is so nice and helps you in everything you need.
They also have an amazing team of developers

ThePetPlaque
Spain
8 months using the app
Tepo replied April 13, 2023

We're over the moon when receiving your kind review about the app and our support team. We are very happy that our app and support are helping your business.

We will keep up with the hard work to deliver the best service as we can.
Have a great day and wish you million of sales!

September 7, 2023

O melhor app de variações e o suporte que ele oferecem é magnifico. Eles acessaram a minha loja e executaram todas as configurações para mim, foi maravilho contar com a ajuda deles.

iCalçados
Brazil
8 months using the app
October 2, 2023

So I wanted to wait til I’ve tried this app for a while before making a review. Really love this app when its working properly. It’s sometimes buggy. Also as someone pointed out, the price add on feature requires you to create products with said price in order to add a price add on which is odd. Lastly the variant options don't show on the quick add to cart feature on collection pages(the quick add to cart quick view pop up). The concept of this app is great it just needs some updates.

Seaux Gigi
United States
7 months using the app
Tepo replied October 3, 2023

Thank you very much for your valuable feedback and excellent request to show our options in Quick View/Quick Add-to-cart/Quick Buy. We greatly appreciate your feedback after experiencing our app for a while, and we want you to know that your request has been promptly transferred to our dedicated technical team. They are diligently working on implementing these improvements.

Per our discussion, we're pleased to inform you that the new feature you requested will be available in the app next week. We kindly ask for your patience and understanding as we work to enhance your experience. We'll update you and notify you as soon as it's ready. We appreciate your support and look forward to providing you with an even better app.

October 31, 2023

excellent customer service, just getting started and pretty easy to launch!!

Dane Good
United States
6 days using the app
October 8, 2023

So far I am happy with this app. We were using a different app for adding customized options which we had for several years and were happy with.... But then recently, I realized it was not adding up-charges to some of the product options as it was supposed to. Looking back, that cost us several thousand dollars. So needless to say, we needed to find a different option. So far this app has provided us with what we have needed. Also, I have spoken with product support several times, and they have been extremely helpful in helping get things setup and customized for our needs.

Ragged Apparel Screen Printing, Embroidery and Promotional Products
United States
6 days using the app