Reviews (603)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add a terms and conditions checkbox to their store pages, enhancing security and protecting against fraud at no extra cost. They find the customization options and installation process straightforward, with immediate functionality post-setup. The support team is also noted for their quick and effective responses, providing valuable assistance even on weekends.

Edited April 22, 2021

A bit flaky!
Supposedly does what I need, just the basics, but is clunky and fails.
Customers would check the box but still could not checkout.
Slow support response.
***UPDATE*** And despite the review, they still have not contacted me to help!! Down another star.
And they try and blame someone else too, typical obnoxious tech company "It's not our fault" being their first cry!
***UPDATE 2*** So after 16 hours no response to the support request, but is more than happy to deny responsibility on the reviews straight away.
Your product had failed, we needed it to work or we had to remove it. We uninstalled it so customers could checkout, but considering it is your code that is failing and your code that is still stopping the checkout working and no other app has changed or been installed since we installed your app means it IS your issue. If we do not get support immediately, we will take it further.

Online Coins and Collectables
Australia
6 months using the app
RoarTheme replied April 22, 2021

Hello,

I think you have misunderstood. I have checked your store, you uninstalled our app. But, when I clicked on the checkout button, there still has the "You must agree with the terms and conditions of sales to check out." message.

I think this problem caused by other apps/ theme features.
Hope this helps!

*****UPDATE*****
Hello,

Again, we would like to reiterate that we don't have any personal feelings in this, no emotion-based at all. Our answer is what really happened in your store, technically.

First, it's so obvious that you uninstalled the app, and if your issue is still here, how could it be from the app? All the app's scripts are externally loaded and when you uninstall, they are all removed completely.

Second, is it worth the 2* rating, just for only 2 hours waiting for support for a free app like this? And now 1* rating just for explaining the cause??? Please keep in mind that supporting does not mean we have to fix all the irrelevant issues.

Again, we could say for sure that this problem caused by other apps/ theme features.

Thank you.

***** UPDATE 2 *****
Hi there,

Kindly let me take a deep dive, according to what I've discovered, again.

When installing the Terms and Conditions Checkbox (TCC) app, by using the API of Shopify, only one javascript file "legal.v3.min.js" is added into the store but no other changes. All of the processors of TCC are in here. And when uninstalling the TCC, this file is also removed. That being said, if there was a scenario in which the TCC is buggy or incompatible, uninstalling would have also removed it completely, just like it has never existed in the store.

After checking the store, a noticeable code block was found at the very bottom of the "Assets > theme.js" file, where I 100% believe that the issue comes. Please check the screenshot https://www.screencast.com/t/nhOla6iLPzS

I would like to emphasize that this code block is in theme.js, which originally belongs to the template itself, and the TCC has never touched this. Rather, our TCC app cannot touch this. If you say that this code has just appeared recently, or something like this, it must come from another source, like an authorization human manipulating or other apps... My team has never been given admin or staff access into the store, so this cannot be us.

If you want to test my arguments above, you can try to delete the code block in your theme.js file, save it. After that, install our TCC app again, then reload the theme.js file again to see if the code block is added, or if the js file is changed. If you see the changes, that means the TCC touches your theme.js, and I was WRONG! But I can say for sure this never happens.

Otherwise, if I was NOT WRONG, you have to find the source (some app or some human... I have no idea) that altered your source code and have the issue fixed. You have to do it yourself because my team didn't cause it. In case you get any clue proving that the TCC made it, personally I will apologize and take down my TCC app immediately. I am writing this as a team experiencing with Shopify for almost 10 years.

And if you were WRONG, you owe me apologies.
Thank you.

August 8, 2023

Five stars all the way. This app is just what our team was looking for as we build out our store. The support was first class and my minor issue was resolved quickly.

Identity Designs
Canada
6 days using the app
March 23, 2022

I used this app to apply terms and conditions agreement to my ecommerce store. This app provided exactly what I needed to move forward. Very happy and recommend for a seamless integration

Bombshellheadz
United States
6 days using the app
February 2, 2022

Sooo fast installed within seconds and it looks classy!! Happy that I found this application! Love it!

Mahawo
Germany
6 days using the app
September 15, 2023

it's fabulous! extremely simple to use and free!!!

LT Glow
United Kingdom
5 days using the app
August 1, 2023

It does exactly what it's supposed to. Easy set up - but had some issues that it didn't appear on our webpage. We contacted the support and got super fast help and they fixed it even on a weekend.

Frau Frauchen
Germany
5 days using the app
October 17, 2022

Easily added a T and C checkbox and edited to suit my store needs. Had a glitch later on and the problem was fixed within a day or so. Exactly what I was looking for, good service! Thanks!

Silver Creek Nursery Ltd.
Canada
5 days using the app
September 19, 2021

No way it could get easier. It literally took me less than 5 minutes and the look and layout were just right.

Chic Jewelry Boutique by Andrea
United States
4 days using the app
January 21, 2022

hola Me encanto la aplicación, estaba semanas y semanas buscando una app como esta, tan maravillosa y util!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Increible

wowpets cl
Chile
4 days using the app
April 14, 2023

Perfect app. Very easy to modify. The button automatically gets the style of the store, so no need to customize it. Highly recommend the app. :)

Perfumery Wizard
United States
4 days using the app