SC Sales Motivator , 517 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
    438
  • 10% of ratings are 4 stars
    52
  • 1% of ratings are 3 stars
    7
  • 1% of ratings are 2 stars
    5
  • 3% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, quick setup, and positive impact on sales. It's praised for motivating customers to reach free shipping thresholds or earn free gifts, and its customization options. The customer service is efficient and helpful, and the app integrates well with other apps. Merchants value features like automatic addition of free gifts, geo-location functionality, and scheduling. The app effectively displays promotional messages and informs customers about discounts.

February 10, 2019

This app has potential but so far the Geo Location setting is buggy and currently not working for us. (awaiting support) We are also having issues with the product search feature, this is a issue we have had with other Bold apps that I was disappointed to still see its an issue they have yet to fix.

The drop down banner and addition of the free product seem to work really well when texted. It would be nice if you could make several thresholds so you could increase the incentive to continue to build a higher cart value.

Brothers with Glass
United States
6 months using the app
November 24, 2021

I used this app to gift our customers a free gift card when they hit a certain order value. Two major flaws I encountered with this app:
1) My store is in USD but we do get Canadian customers who checkout in CAD. I set the goal to be USD1000 in order to receive the gift card. However, the app does not differentiate currencies so it issued my Canadian customers the free gift when it hit CAD1000 in order value. For those who are familiar with USD to CAD conversion, CAD1000 is worth like not even USD800 so I lost out on my promotion :(
2) I have 3 different goal levels and the customer is only supposed to receive 1 gift, whichever closest goal is met. The app ended up issuing my customer multiple gifts for EACH goal they achieved. The app's support page specifically mentions that they can do tiered goals but this does not appear to be the case. I've reached out to support 3 days ago and the problem still has not been resolved. So right now, I have to send my customer an email apologizing for the multiple gift offers and that I have to remove the extra gift. I wish this app was better built. I use other Bold products and trusted them. This was a rather disappointing experience.

Rugs by Roo
Canada
About 2 months using the app
Shop Circle replied December 20, 2021

Thank you for your honest feedback. Our development team is constantly working to improve our apps. The feedback you've provided will go towards bettering Sales Motivator going forward.

September 24, 2013

Very easy to install and setup, however it did not work for us. Average sales order was the same before installing this.

Little Trendsetter
United States
27 days using the app
August 24, 2015

Application is designed very poorly. It forces a customer to get a particular free gift for a certain goal. Customer should have a choice of selecting a free product when a goal is reached. Support is good but coding is not well thought. No one wants to be caged in a box in today's world. Give flexibility and options to the customer.

Indus Retail
United States
1 day using the app
January 16, 2015

The app has a lot of promise. I like the possibilities that it has to offer, but we paid to have it installed and then were told it wouldn't work with our website. We did get told we would be refunded for the installation fee.

Hope there's a fix in the future. We'd love to give this app a shot.

We Heart Geeks
United States
14 minutes using the app
1
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