Reviews (321)

Overall rating
4
Counts per rating level
  • 54% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 30% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient theme updating capabilities, including one-click updates and seamless integration of custom codes. It reliably adds new sections and features, enhancing store functionality and aesthetics. The support team is praised for their quick and effective issue resolution, often exceeding expectations with their responsiveness and assistance with theme-related queries.

Edited October 25, 2024

Had some difficulty updating due to customization but the team reached out straight away offering their support.

Body & Beyond
United Kingdom
4 months using the app
Out of the Sandbox replied October 31, 2024

Hi Body & Beyond team!

Thank you very much for your review of the Theme Updater and our support team! If you ever need our help or have questions, please do not hesitate to reach out.

All the best,
Out of the Sandbox

December 4, 2024

Avec ce theme sobre et incroyablement efficace il y'a une équipe technique qui assure le support avec panache. bravo et merci

Fromagerie du Château
France
Almost 4 years using the app
Out of the Sandbox replied December 5, 2024

Hi Fromagerie du Château team!

Thank you very much for your review! We are happy to hear that we were able to jump in and help out, and that Theme Updater helps to streamline your theme's update process!

All the best,
Out of the Sandbox

November 19, 2024

So far so good!

JAREDJAMIN
United States
About 8 years using the app
Out of the Sandbox replied November 28, 2024

Hi JAREDJAMIN team!

We are so happy to hear that Theme Updater is able to help your shop - thanks for the great review!

All the best,
Out of the Sandbox

October 17, 2024

Great support. Euwi helped a great deal with a conflict of code issue I had while updating. Great customer support and service.

Healthy Habitats
Australia
About 1 year using the app
Out of the Sandbox replied October 31, 2024

Hi Healthy Habitats team!

We are so happy to hear that our team was able to assist with your theme update - thank you very much for your review!

All the best,
Out of the Sandbox

September 27, 2024

This app is a lifesaver, it’s saved me hundreds as I normally have to pay someone to bring over my changes and this can take days. I had a small issue and Leo sorted it the same day and even helped me research something which he really didn’t have to.
Amazing app, theme and support.
Thank you

Yililo
United Kingdom
4 months using the app
Out of the Sandbox replied October 1, 2024

Hi Yililo team!

Thank you very much for the review - and the review of our support team and theme! Glad to hear that Theme Updater has had such an impact on your shop and keeping your theme updated!

All the best,
Out of the Sandbox

February 5, 2025

it is perfect

URT! URT!
United States
7 days using the app
Out of the Sandbox replied February 24, 2025

Hi URT! URT! team!

Thank you for your review - we think so too!

All the best,
Out of the Sandbox

September 26, 2024

Support from the Theme Updater team is excellent. Thanks for taking the time to update our theme with all of the customizations on an existing theme version.

Proformance Supply
United States
Over 4 years using the app
Out of the Sandbox replied October 1, 2024

Hi Proformance Supply team!

Thanks for the review - we are happy that Theme Updater is part of your theme's update process!

All the best,
Out of the Sandbox

September 6, 2024

This app is very useful for upgrades and backups. I had a problem with the backup section of the app and Corey from Out of the Sandbox got the issue addressed right away. OOTS' support has always come through for me.

Mihodo
United States
About 3 years using the app
Out of the Sandbox replied September 9, 2024

Hi Mihodo team!

We are so happy to hear that Theme Updater is part of your theme's update process, and that our support team at Out of the Sandbox was able to help out.

Thank you for your wonderful review of the app and our support team!

All the best,
Out of the Sandbox

September 24, 2024

I've been using the Theme Updater by Out of the Sandbox app for a while now, and it has been a game changer for my Shopify store. As a user of their themes, keeping everything up-to-date is crucial, and this app makes the process incredibly seamless.

ZestNest Decor
United States
About 2 months using the app
Out of the Sandbox replied September 25, 2024

Hi ZestNest Decor team!

Thank you very much for your review, and we are so happy to hear that Theme Updater has such a big impact with keeping your Shopify store updated!

All the best,
Out of the Sandbox

August 14, 2024

Came across some issue I was unable to understand first but thanks OOTS great and prompt Customer service my issue was resolved quickly, they were helpful beyond my expectations - I have been using their services for more than couple of years now and I am fully satisfied with their quality of work.

Thank you for your support team OOTS

Bedazzled.pk
Pakistan
Over 4 years using the app
Out of the Sandbox replied August 19, 2024

Hi Bedazzled.pk team!

We are so glad to hear that our support team was able to jump in and help out, and that you are enjoying your Out of the Sandbox theme and Theme updater App!

All the best,
Out of the Sandbox