Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient theme updating capabilities, including one-click updates and seamless integration of custom codes. It reliably adds new sections and features, enhancing store functionality and aesthetics. The support team is praised for their quick and effective issue resolution, often exceeding expectations with their responsiveness and assistance with theme-related queries.
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Must admit I am very disappointed of the app and service. Totally useless. The updates never go smoothly, it's deleting all my theme customizations (which I payed a lot for) and I can't use the updated theme. Most important files need to be configured manually, and I have to hire a developer to make the changes, for extra payment ($300 to be exact). It is ridiculous as a pay you each month for ...
Hi camieandme team!
The Theme Updater does identify customizations that it cannot carry over from your 2021 theme version so you can manually carry them over to your updated ...
Just received a DMCA Takedown Notice from these guys,
No direct support contact on their page
Their register page is not working :
https://register.pixelunion.net/
Just had AI bot that is unhelpful
Also their reset password link is not working,
this is the email from Shopify
This is the email we received, with one day to action this otherwise our site will be taken down,
I am not impressed.
...Update to answer:
For those who read the response: This in every way incorrect.
Our custom code is not slowing down our theme. That is not the issue and our correspondance have been on the same ticket all alone, which has been replied by us continuously. The app has been of no use, please do not disregard your responsibility by making it seem the fault us on us.
Downloaded the app to carry over ...
Hi Murano Vintage CPH team!
Sorry to hear that your custom code is slowing down your theme! We have reached out to you several times to see how we can best assist you, but ...
Clicking on app -store health check- and a spinning wheel, then nothing. So out of the -sand-box this app does not work.
Hi Velvet Vortex team!
The best way for us to provide assistance and answer any questions you have about our app is to reach out to support@outofthesandbox.com so our team ...
Okay before I dive into my negative review, I know the developer will respond by giving me a generic reply however there is clear proof with over 90 1-star reviews how trash the support is for Out Of The Sandbox.
For starters, I am all for supporting people's business and I understand things cost money, keeping your website up to date costs money too however what doesn't sit right with me is how ...
Hi Mr Collectable team!
Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is that this is a 1- ...
I installed this app and got an error message "Could not complete theme update due to error". I contacted support, who said "our apps team is looking into this." It's been 13 days now, still no update, and they stopped replying to my emails.
Hi Labo Mono team!
Good news! We have been able to resolve the issue that you reported, and reached out to you in our open support ticket to let you know that you can move ...
Possibly the biggest pile of poo ever dumped on so many by so few.
Hi mythaicurry team!
Sounds like you may need a little help with the app - we have reached out to give you a hand and get some additional details on how we can best help you. ...
It can't update my theme, so pretty useless
Hi Car Wireless Mobile Phone Chargers team!
Unfortunately, your Supply theme is not a supported theme for Theme Updater. We are constantly growing our list of compatible ...
My mala mi experiencia, esta aplicación no hace un upload del tema nuevo sino que solamente hace una simple copia sin ningún de los cambios previos echos por nosotros, a parte no hay opcion de cancelar el upgrade y se tiene que eliminar si no quieres que te cobren! un timo en todo regla!
Hi Handmade Bronkey Premium Goods ® team!
Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is ...
Broke my theme when updating. Kept nothing of the previous design.
"Some code changes could not be transferred over"
but it cant even show WHAT wasn't transferred.
Hi Rebuild IT team!
Sorry to hear that you ran into an issue when updating your theme - we always recommend reaching out to our support team if you need assistance so we can ...