Reviews (266)

Overall rating
4.2
Counts per rating level
  • 58% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 27% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its one-click update feature and draft mode testing, which preserves theme customizations and custom codes. They appreciate the automatic backup for enhanced security and the app's ability to maintain site functionality and aesthetics during updates. The responsive and professional customer support, available even on holidays, and additional visual features like scrolling images and collection lists, also receive positive feedback.

February 13, 2026

Very helpful in updating our Turbo Theme, which has proven to have worked very well for our business for the last 10+ years.

The Alley Exchange, Inc
United States
Almost 8 years using the app
March 3, 2026

I was able to easily update my customized Out-of-the-Sandbox theme, which had made me nervous after spending so much money to customize the theme. There was some odd coding left behind on the screen after the AI update, but I reached out to the team, who was able to quickly remove the random code for me. I'm quite pleased with the app and the service.

Sunny Studio Stamps
United States
About 2 years using the app
December 24, 2025

Amazing company! They gave product support on Christmas Eve! I am blown away by how professional and responsive they are. I have been using their Turbo theme for many years and have just added this updater app but it is great just like their themes. Highly recommended!

Biographie
United Kingdom
Over 4 years using the app
Out of the Sandbox replied January 2, 2026

Hi Biographie team!

Thank you very much for your review! We are always available to jump in and help, and are glad to hear that Theme Updater is part of your Turbo theme's update process.

All the best,
Out of the Sandbox

February 11, 2026

Support responds promptly and helps as best as they can even if sometimes beyond scope. Very happy.

KXKS. Australia
Australia
Over 1 year using the app
Out of the Sandbox replied February 12, 2026

Hi KXKS. Australia team!

Thank you very much for your review - we are so glad that our Theme Updater was able to help keep your theme up to date, and that our support team was able to assist.

All the best,
Out of the Sandbox

January 11, 2026

With all our code this would be super time consuming. This app is works perfect. A solid team behind it.

Barreletics
United States
Almost 3 years using the app
October 28, 2025

J’utilise Theme Updater & Backups depuis plusieurs mois et j’en suis très satisfait. La mise à jour du thème se fait en quelques clics sans perdre mes personnalisations, ce qui me fait gagner énormément de temps. Les sauvegardes automatiques sont un vrai plus pour travailler en toute sécurité.

Le support est réactif et professionnel. Je recommande cette application à tous ceux qui utilisent un thème premium Shopify !

EasyGusto.fr
France
12 months using the app
Out of the Sandbox replied November 26, 2025

Hi EasyGusto.fr team!

Thank you very much for your review!

All the best,
Out of the Sandbox

August 12, 2025

The updater works very well as I have used it for three updates with no issues. I would appreciate more details in the release notes.

JK Taylor US
United States
Over 1 year using the app
Out of the Sandbox replied August 13, 2025

Hi JK Taylor US team!

We are glad to hear that Theme Updater has been such an important part of your store's update process!

And thank you for the feedback on the release notes - we are always open to hear how we could improve our app and our documentation.

All the best,
Out of the Sandbox

August 30, 2025

We have added the scrolling images and collection list sections from Theme Updater & Backups to our website. They definitely enhance the appearance of our website. We had some minor technical glitches with scrolling images not displaying correctly with our theme that tech support was able to resolve.

Windfall Jewelry
United States
3 months using the app
Out of the Sandbox replied September 1, 2025

Hi Windfall Jewelry team!

Thank you for your review of our Theme Updater app and Theme Sections!

All the best,
Out of the Sandbox

June 18, 2025

Out of the Sandbox has been my trusted theme partner for years. The theme’s update package makes upgrading my website easy and consistent. Additionally, Out of the Sandbox's responsive technical support consistently resolves any issues promptly. It’s an outstanding theme with reliable, top-notch support. Thank you so much!

AME Jewellery
Vietnam
About 6 years using the app
Out of the Sandbox replied July 1, 2025

Hi AME Jewellery team!

We are so happy to hear that you have gotten such great value from your theme, and from our Theme Updater app!.Thank you for such a wonderful review!

All the best,
Out of the Sandbox

Edited February 11, 2026

I can't say enough about the Theme Updater and Out of the Sandbox in general. Their products are great. I have had Turbo for 8 years now and they are still updating it to keep it current. It looks great too, and they've made customizations easy. The Developers are quick to fix and help with any issues. I mean, what more do you want? I am so glad I went with Out of the Sandbox and the Theme Updater is extremely helpful!

Historical Pix
United States
Over 8 years using the app
Out of the Sandbox replied September 12, 2023

Hi Historical Pix team!

We really appreciate your review and are glad to hear that you have been keeping your Turbo theme updated with our app!

Our app is growing everyday, and is now compatible with Out of the Sandbox, Pixel Union, Archetype, and Troop themes!

All the best,
Out of the Sandbox