Reviews (306)

Overall rating
3.8
Counts per rating level
  • 52% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 32% of ratings are 1 stars
February 22, 2024

I would 100% recommend this App to everyone. The lightning fast tech support feature for any Pixel Union Themes (Empire) pays for itself. And being able to back up your entire store "just in case" is an incredible feature as well. 10/10 App.

Chiller Depot
Canada
3 days using the app
Out of the Sandbox replied February 23, 2024

Hi Chiller Depot team!

Thank you for taking the time to leave such a wonderful review! We are happy to hear how much Theme Updater has positively impacted your theme updating experience, and that our support team was able to be part of that process, too!

All the best,
Out of the Sandbox

March 22, 2024

Great app, very easy to use. Even better customer service: very efficient, quick and skilled.

Akinna Milano
India
About 4 hours using the app
Out of the Sandbox replied March 25, 2024

Hi Akinna Milano team!

We are glad to hear that using Theme Updater was an easy way to help streamline the process of updating your shop's theme. Our support team is always here to help answer any questions that come up, and thank you very much for giving them a shout out in your review!

All the best,
Out of the Sandbox

September 25, 2017

Really good app. En nuestra floristeria online en Barcelona va genial.

Florster
Spain
Almost 7 years using the app
Edited June 19, 2017

We purchased the Retina Theme (4.1.5) in April. There have been 2 minor updates since then (to 4.1.7) with a few fixes and features that I wanted to get.

Our storefront (with 4.1.5) was highly customized with special CSS, additional snippets and lots of modified code / liquid changes.

Ran the Theme Updater and was REALLY IMPRESSED - IT WORKED! All (or almost all) of our changes stuck. Now running 4.1.7 with no complications.

Interesting - the only thing that did not get carried forward / updated - were the text and messages in the language file - en.default.json - which was set back to theme defaults - but was easy enough to restore.

Zendencandles
Canada
Almost 7 years using the app
September 25, 2016

This just goes to show you how well Out of the Sandbox supports their code and their customers.

Distortion Brothers Guitar Shop
United States
Over 6 years using the app
November 3, 2023

I've been finding the Theme Updater App extremely handy for theme updates, and recently, I decided to try out the Vault feature as well. Initially, I encountered some issues while upgrading my account, but after reaching out to support, the resolution came swiftly within a few days. Their support team was incredibly patient and efficient, making the process hassle-free. I'm now enjoying the full benefits of the app without any complications. Strongly recommend this app for its functionality and stellar customer service. Thank you for making my experience a positive one!

備前屋本店
Japan
Almost 6 years using the app
Out of the Sandbox replied November 6, 2023

Hi 備前屋本店 team!

We are glad to hear that you are enjoying Theme Updater Plus and Vault! We know how important it is to keep your shop's data backed up and your theme up to date, and are happy to hear that we were able to support you with this upgrade.

Thank you very much for your review!

All the best,
Out of the Sandbox

November 5, 2016

Makes it easy to keep your store updated with the latest from Out of the Sandbox!

Elmwood Electronics
Canada
Almost 6 years using the app
October 13, 2023

The finally got it together. I tried to update FLEX from 3.1 to 3.5 then 4.5 and there was just too much that did not transfer and I had to rebuild the home page. But the update to 5.01 was great. Only took a few hours and a couple of times contacting support to get all the customizations made. Good Job OOTSB.

SomaEnergetics Sound Tools & Training
United States
Almost 6 years using the app
Out of the Sandbox replied October 17, 2023

Hi SomaEnergetics Sound Tools & Training team!

Thank you very much for your review! We are happy to hear that Theme Updater Plus was able to streamline your Flex update, and that our support team was able to support the process!

All the best,
Out of the Sandbox

January 16, 2018

Worked perfectly for me on my Turbo theme update. Great app. What a time saver! This app is one of the reasons I went with Out of the Sandbox for my theme.

Burnish
United States
Over 5 years using the app
July 1, 2017

This app works perfectly! Carries over customizations perfectly. We have updated twice since installing and have had no problems at all.

Science Shepherd
United States
Over 5 years using the app