Reviews (306)

Overall rating
3.8
Counts per rating level
  • 52% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 32% of ratings are 1 stars
September 15, 2016

Wow! I was getting ready to pay someone to upgrade my Parallax theme to the latest release and here comes an app that does it for me. Flawlessly. I could preview it and tweak it until I was ready to publish it. Awesomeness in an app. Thank you guys so very much!

Rawdogbrands
United States
Almost 3 years using the app
March 22, 2018

This is what makes OOTSB great! It's not a 100% one click and done update, unless you haven't customized the theme and have no apps installed. OOTSB is upfront about this, so there were no surprises when it listed one file it couldn't update. The updated files don't drastically change, so finding where to add back any custom code is rather quick.

The only time consuming task was updating between Turbo 1.0 to 2.0. The update didn't carry over many of my settings in the "customize" theme settings. I ended up opening two Shopify admin windows and copying over each setting to the updated theme. You won't run into this problem during minor updates (Turbo 1.0, 1.1, 1.2, ...) , but only during major updates (Turbo 1.0, 2.0, ...). Again, OOTSB is upfront about this.

Shop In Today Llc
United States
Almost 3 years using the app
Edited September 30, 2020

This is as much about the themes - we use FLEX and TURBO - as it is about the updater (which is only for the Out Of the Sandbox themes - saw some earlier reviews - shame on them). This is paying for itself with just the new FAQ module. Helps to keep our Shopify site not looking like a typical Shopify site and now we also don't worry too much when it is time to upgrade.

Big Fruit Studios
United Kingdom
Almost 3 years using the app
July 7, 2020

I used one of thier themes and had one problem, contacted the support and found it helpful. one of the best advantages of thier theme is that is get updated regulary through the theme updater app and found it great! I think a lot of people here don't appreciate this app and think buying a theme for 180 dollars give theme the right to get free updates for life! of course they will charge for the updates and that how the will try to provide a better service.

مكتبة بنيان
Germany
Almost 3 years using the app
Out of the Sandbox replied July 7, 2020

Hey there!
Thanks so much for sharing this - we're pleased to hear the app and our themes are making life easier! Our themes are updated constantly, either with our own improvements or through adding support for new features of the Shopify platform itself (like the recent Product Media enhancements and Cross-Border improvements) - so, having a tool that makes getting the-latest-and-greatest as easy and quick as possible is crucial; we're glad the Theme Updater can help.
Thanks again for sharing these remarks, all the best, and good luck with your online store!
-The Out of the Sandbox Team

October 9, 2023

Great support, Thanks Corey

CYSM Shapers
United States
Over 2 years using the app
Out of the Sandbox replied October 12, 2023

Hi CYSM Shapers team!

We are happy to hear that our support team met your expectations! Thank you for your review - it means a lot to us!

All the best,
Out of the Sandbox

Edited July 27, 2022

Happy with how this is performing, it's keeping my site current and never seems to have any hangups in performance, just needed some assistance over the last week and the crew at Theme Updater were there to help, thank you. :)

THE CO-OP
Australia
Over 2 years using the app
Out of the Sandbox replied April 1, 2022

Hello THE CO-OP Team!

Thank you for your review! We're glad to hear that the app has made updating easier for you.

Thanks again for taking the time to leave us a review!

We wish you the best of luck with your store!

All the best,
Out of the Sandbox

April 21, 2017

Very good app! Makes the life easier. Recommend highly Turbo themes too!

1like
Czechia
Over 2 years using the app
February 13, 2018

Great update so we don't have to re-do the whole site each time. If you have a Out of the Sandbox theme this is a must have.

Square Boy Clothing
United States
Over 2 years using the app
May 7, 2023

Great customer service!
Byanca went above and beyond to help me and fix whatever I wasn't happy with.

Carolina’s Brownies
Canada
Over 2 years using the app
Out of the Sandbox replied May 9, 2023

Hi Carolina’s Brownies team!

So happy to hear that our support team was able to assist with your questions and that you were able to get your shop updated to the most recent theme version with Theme Updater Plus.

All the best,
Out of the Sandbox

June 18, 2018

Saves so much time and like that it brings over most customizations too! Great job OOS!

Sticks63
United States
Over 2 years using the app