Theme Updater & Backups | OOTS

Theme Updater & Backups | OOTS

Free plan available. Free trial available.
Rating (3.8)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 13, 2016

Languages

English

Works with

Archetype Themes, Troop Themes, Clean Canvas Themes, Out of the Sandbox Themes, Pixel Union Themes, Dawn Theme

Theme Updater makes theme updates easy. Keep themes up-to-date, optimized, and backed up with ease.

With an average of 10 releases a year, updating your theme to its latest version is critical to get Shopify’s latest features, plug security holes, and fix bugs. Say goodbye to tiresome manual updates and hello to Theme Updaters one-click automated theme updates. Let the app do the heavy lifting, make speedy upgrades, and preserve your customizations. Add Vault backups for products, themes, collections, orders, and customer data and eliminate downtime due to data loss or listing mistakes.

With an average of 10 releases a year, updating your theme to its latest version is critical to get Shopify’s latest features, plug security holes, and fix bugs. Say goodbye to tiresome manual updates and hello to Theme Updaters one-click automated theme updates. Let the app do the heavy lifting, make speedy upgrades, and preserve your customizations. Add Vault backups for products, themes, collections, orders, and customer data and eliminate downtime due to data loss or listing mistakes. more
  • Maintain your theme customizations & settings when updating your theme
  • Email notification alerts when a new theme versions become available
  • Automated backups for products, collections, themes, orders, customers, and more
  • Compare themes versions (diff checker) to ensure customizations are maintained
  • One-click setup with dedicated customer support

Pricing

Updater Starter

Free

  • Install the latest version of your theme without customizations
  • Receive email notifications for new versions

Updater Pro

$9 / month

  • One-click automated theme updates
  • Preserve theme settings & code customizations
  • Receive email notifications for new versions

14-day free trial

Uptime monitoring

$16 / month

  • Realtime Shopify status page monitoring
  • Unlimited Shopify app monitoring
  • Outage email alerts

14-day free trial

Vault backups

$29 / month

  • Automated backups of your entire online store
  • Instantly restore data
  • 1-year backup history
  • Unlimited storage

14-day free trial

Updater Starter

Free

  • Install the latest version of your theme without customizations
  • Receive email notifications for new versions

Updater Pro

$9 / month

  • One-click automated theme updates
  • Preserve theme settings & code customizations
  • Receive email notifications for new versions

14-day free trial

Uptime monitoring

$16 / month

  • Realtime Shopify status page monitoring
  • Unlimited Shopify app monitoring
  • Outage email alerts

14-day free trial

Vault backups

$29 / month

  • Automated backups of your entire online store
  • Instantly restore data
  • 1-year backup history
  • Unlimited storage

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

274 reviews

Overall rating
3.8
Counts per rating level
  • 49% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 35% of ratings are 1 stars
April 25, 2024

Okay before I dive into my negative review, I know the developer will respond by giving me a generic reply however there is clear proof with over 90 1-star reviews how trash the support is for Out Of The Sandbox.

For starters, I am all for supporting people's business and I understand things cost money, keeping your website up to date costs money too however what doesn't sit right with me is how there is no support for anyone who has a custom code.

I decided to purchase the higher member tier for this app, thinking it was going to be a 1 click solution to update my out-of-date theme however, I ran into an issue where my theme couldn't be updated and I needed to contact customer support.

Basically, they looked into my theme and updated it however they had to copy my live theme and said that some code elements couldn't be transferred. Basically, my whole website was scrapped to nothing..

This was the email response I received:

"The error message here is expected and is related to Shopifys recent 'Section Group' changes which have affected the header and footer sections.

As a result, the mega menu would need to be rebuilt, but this will be a one-time inconvenience."

Pretty much Out Of The Sandbox doesn't give you any true help and tells you to outsource a freelancer to Storetasker which is the biggest money grab I have ever seen.

Look I am no expert but I am not a complete noob when it comes to technology and I know transferring a code isn't complicated.
I was charged $500 USD to transfer a few codes which is only less then an hour's work...That is the biggest scam I have ever heard. It costs more to transfer the code than the actual cost of the theme, and I know 100% that Out Of The Sandbox and Storetasker have some kind of agreement.

For anyone reading this, do yourself a favour and hire someone from Freelancer, it only cost me about $20 and the code was completed within an hour..

Mr Collectable
Australia
Over 1 year using the app
Out of the Sandbox replied April 29, 2024

Hi Mr Collectable team!

Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is that this is a 1-time update, and allows you to start fresh. This means you can do away with all the old code in your theme from old apps and customizations that can be slowing down your theme, and gives you the chance to move to Online Store 2.0 and take advantage of all the great features that have been introduced to your theme!

We appreciate that this can be a complicated process, and that is why our support team is here to help. Unfortunately, it looks like you uninstalled the app before we had a chance to reach out to you and assist, but we are here to help out should you need us.

We have reached out to you to see how we can help you update your vintage theme, and are looking forward to hearing back from you.

All the best,
Out of the Sandbox

April 25, 2024

The Theme Updater works very well and easy to use. Just a click and it updates. And when I get any kind of issue, the support team always respond quickly and make sure I'm happy with the app. Highly recommended.

Naked Faire
United States
About 2 years using the app
Out of the Sandbox replied April 29, 2024

Hi Naked Faire team!

So glad to hear that the Theme Updater was able to help you streamline your theme's update process - thank you for leaving such a wonderful review of the app and our support team!

All the best,
Out of the Sandbox

May 17, 2024

RUN!!!

Read all the 1 star reviews, pretty well sums up what you can expect. The theme updater doesn't work, their support is terrible and you'll have to rebuild the website yourself. It can't even copy the structure of your homepage over, let alone images or custom coding.

Kenetrek Boots
United States
Almost 2 years using the app
Out of the Sandbox replied May 21, 2024

Hi Kenetrek Boots team!

Our team replied to your initial email 13 minutes after receiving it, and sent you a collaborator access request to take a closer look at your shop with you.

Unfortunately, that access request was removed on your end, and we did not hear back from you. We are always here to help out, and our support team is available to assist with any questions that you have.

We have sent you a new email, and hopefully you are able to reply and we can help you out with your theme update.

All the best,
Out of the Sandbox

May 4, 2024

I installed this app and got an error message "Could not complete theme update due to error". I contacted support, who said "our apps team is looking into this." It's been 13 days now, still no update, and they stopped replying to my emails.

Labo Mono
United Kingdom
About 1 year using the app
Out of the Sandbox replied May 9, 2024

Hi Labo Mono team!

Good news! We have been able to resolve the issue that you reported, and reached out to you in our open support ticket to let you know that you can move forward with updating your Motion theme as expected!

Thanks for reaching out to our team and letting us know.

All the best,
Out of the Sandbox

February 13, 2024

Great app for updating your theme and fantastic customer service from OOTS. Our website has a bit of custom coding, so I was nervous about tackling the update myself as I am not a developer. However, it all went incredibly smoothly, and now we are up to date. I had a couple of questions just the update process, and the customer support team was right there to help answer my questions and put my mind at ease. Also, the customization tracker that shows what changes have been made to the code vs the original is a hugely helpful tool. Thanks Out of the Sandbox team.

Lochtree
United States
Over 4 years using the app
Out of the Sandbox replied February 14, 2024

Hi House and Loft Living team!

Thank you very much for your wonderful review! Updating themes can be a daunting task, and we are so happy to hear that Theme Updater was able to streamline that process for you.

All the best,
Out of the Sandbox

About this app

Launched

September 13, 2016

Languages

English

Works with

Archetype Themes, Troop Themes, Clean Canvas Themes, Out of the Sandbox Themes, Pixel Union Themes, Dawn Theme

Built by Out of the Sandbox

About Out of the Sandbox

3.8 average rating

13 years building apps for the Shopify App Store

329 Howe St., PMB 2066, Vancouver, BC, V6C 3N2, CA

Support

Send a message

support@outofthesandbox.com

More apps like this

4.8 out of 5 stars 27 total reviews Free
Automated Store Backups. One-Click to restore.
Built for Shopify
5.0 out of 5 stars 9 total reviews Free to install
Backup and restore theme: secure & reliable. Automated backups
5.0 out of 5 stars 1 total reviews Free to install
Connect your e-commerce platforms to automate tasks

Want to add an app?

Try Shopify free for 3 days