Theme Updater & Backups | OOTS

I've been finding the Theme Updater App extremely handy for theme updates, and recently, I decided to try out the Vault feature as well. Initially, I encountered some issues while upgrading my account, but after reaching out to support, the resolution came swiftly within a few days. Their support team was incredibly patient and efficient, making the process hassle-free. I'm now enjoying the full benefits of the app without any complications. Strongly recommend this app for its functionality and stellar customer service. Thank you for making my experience a positive one!

The finally got it together. I tried to update FLEX from 3.1 to 3.5 then 4.5 and there was just too much that did not transfer and I had to rebuild the home page. But the update to 5.01 was great. Only took a few hours and a couple of times contacting support to get all the customizations made. Good Job OOTSB.

Great support, Thanks Corey

ADDITION 10/6/23: I am upping this to 4 stars. It is still very odd that the app messed up section on my page. HOWEVER, I did contact Out of The Sandbox and they replied very quickly and they fixed it! The reason I wrote the review is because last time I contacted them it took days for them to get back to me. So I wanted to make sure this was handled quickly. This time they really replied quickly, within 24 hours, and fixed the issue the same day or next (I think we are on different time zones).
Thank you

ORIGINAL REVIEW: Quite frustrating. Basic elements on my website get changed randomly and I have to go back and update tot he way we had it originally. I am referring to colors, fonts, banner message, our logo gets lost, it's really bad. Especially since we pay $9/month for the pro version.
I am NOT talking about custom code, that I know already you guys don't move over, but the basics? Colors? Fonts? Really bad.

Wow, look at those ratings, either people hate it, or love it. When I first used it, I didn't like it, but I see they are working to make it better by the day. I have a lot of faith in this company. I've used their theme (Turbo) for many years now, and they are always putting a lot of work into it to keep it updated and add some goodies here and there. Don't let the reviews on this "updater" app steer you away from using their themes, as they are one of the best in the industry, imho.