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Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

561 reviews
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Price: Free – $15.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.


Intuitive live chat service designed to meet the expectations of even the most demanding users.

Features:



  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better

Integration:

The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews

561 reviews
  1. 5 stars (494 reviews)
  2. 4 stars (43 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (9 reviews)
  5. 1 star (12 reviews)

Simple and easy to use. Love it!

posted

Simple to sett up, and a great feture is you can get chat, messanger(FB) and company mail in one place.

posted

Works well. Easy to install. Good

posted

5 Stars! This app is Great and its working so well! Highly recommend this app!
Check it out in action here!
https://silverlots.com

posted

facile applicazione sul sito, completo, ottimo per il prezzo

posted

Kudos for creating a brilliant App. I can chat with my customers from my phone anytime, anywhere! An essential App for any Shopify owner!

posted

VERY happy with this app! The free version has everything I need, it's simple to use & understand, and it works perfectly. Customer service is top notch. So glad I ditched Tawk.to!

posted

Great extension. Works seamlessly.

posted

Day 1 and so far so good - helped with conversions already today!

So much easier than long, drawn-out email conversations.

Helpful advisor on live chat for installing on my MAC too.

posted

I will be the devils advocate here and do a real rating. I had problems with this application from the very beginning and its NOT smooth at all, and is very glitchy since the update as well.

Terrible customer service, very very glitchy on my desktop as well as my phone. Shows me notifications when I didn’t have any, was terrible with communicating with my mobile and desktop. I would get several notifications when I WAS the one who sent the messages. The update was horrible with geo location, no cart updates for customers and no cart information at all. The application is simply a glorified text message, nothing really that works great with Shopify. Just a terrible app.

On top of everything else, every time I went to customer service, they always had me do leg work, take a video, send screen shot, do this, do that, never looked into the situation at hand. Send you general links and information. Customer service is lazy, and simply never fixed any issues.

I will never be coming back to this chat application, was terrible from start to finish.

posted
Get
Free – $15.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
support@tidio.net
tidiochat.com
Get Support

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