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Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

454 reviews
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Price: Free – $12.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.


Intuitive live chat service designed to meet the expectations of even the most demanding users.

Features:



  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better

Integration:

The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews

454 reviews
  1. 5 stars (401 reviews)
  2. 4 stars (34 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (8 reviews)
  5. 1 star (8 reviews)

Great program and the support is amazing...

posted

Great app! Really helped me out with a sale yesterday!

posted

Great cusotmer service 24/7! Well done, Tildo team!
Love the easy to use app & design - works perfect with shopify template.

Our web-shop visitors love the chat option, helps us a lot to communicate with potential & current cusotmers.

www.aliceandwhite.com
Stockholm, Sweden

posted

Great service, easy to modify and works well with the iOS App.

posted

Nice looks and easy to use. Great one

posted

We've stuck with the free version of Tidio, and I thought it was great at first, if you want to pay for the paid service. Over time, the app doesn't really work. For some reason my customers see me as online when I'm not which makes us look bad because no one is responding to their chats. Also, we were not getting email notifications for the chats. I downloaded the mobile app which doesn't work unless you have your phone open on the app, so you'll miss chats that way as well. Also, there seems to be a stuck conversation from months ago that I always have to close out every time I open Tidio. Their response was that it was a code issue they were working on, but we would just have to work around it. Over all, I wasn't very satisfied with it. It was good for like 2 weeks a long time ago, but now it's just kind of a mess. I would suggest if you were to get this app, maybe get the paid upgrade, or go with another chat app. Not sure if you were to pay for it if it would be much different. I did however like the customization options, which made the chat look great in terms of integrating with our site.

posted

This App is the Best Live Chat App in 2017! Period. If you are looking to use the best looking + best responsive Live Chat on your store. You are at the right place. Not only doesn't the Tidio Live Chat icon look absolutely flawless on your store (better than all the other boring live chat apps).... the customer service is second to none.

Martin and Olek have exceptionally delivered outstanding customer service to myself. These people practice what they preach exceptionally well by providing us excellent customer service at any time we need them through the live chat. Aha.

Thank you Tidio

posted

Love this app! I have tried a lot of apps and this is by far the best. User friendly. Any questions I had was answered and a link was given. Very impressive!

posted

we just installed the Tidio chat and we are already in love with it.
we will continue to try it and keep other customers updated.
CEO @ Kaaraba
www.kaaraba.com

posted

Professional looking chat, with nice custome look matches any shop try them
Mine vrboxtube.com

posted
Get
Free – $12.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
support@tidio.net
tidiochat.com
Get Support

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