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Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

602 reviews
Price: Free – $15.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.

Intuitive live chat service designed to meet the expectations of even the most demanding users.


  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better


The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews

602 reviews
  1. 5 stars (531 reviews)
  2. 4 stars (44 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (9 reviews)
  5. 1 star (14 reviews)

Amazing app! Simple, fast, elegant, affordable! I love it!


excellent and simple to use! the app has loads of options for automation which is perfect!


Wonderful features and even better support! Highly recommend!



We've been using Tidio for few months and I have to tell you... This is a "must have app". A lot of cool features and an excellent support team. I had an issue during the upgrade process (my fault) and they were fast to respond and solve my problem.


Well, this is the best chat option (with a lot of very useful automations) you can find on Shopify, seriously. They know what we do, and how to do it. The chat looks super professional & premium on the Free version. Very impressive.

They advised that are going to deliver a full integration with Zapier and the installation is literally 1 click. So, yes, 5 stars app.


I just installed the app and although I didnt have enough time yet to experience the daily operational part of the app, I want to say that the customer service is impeccable. Full guidance through the setup. Chatboxes aren't closed when problem is resolved, just stays open and every question is answered in a timely manner. Thank you Olek from Tidio! Greets Tara


Good app and has a very good mobile app as well. Would recommend!


Customer's comments cannot be cleared from comment section on their website. They will see their 1st conversation and any other previous conversations they have had. Tidio did say they are working on this.
Other than that the app seems okay. Just installed so honestly way too early to comment but they asked...


Very happy with this app. Our customers find it easy to use as well as our staff. Support is readily available when I have questions.


Amazing chat with Martin it help me a lot.

Free – $15.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
not provided
Get Support


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