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Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

512 reviews
Get
Price: Free – $15.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.


Intuitive live chat service designed to meet the expectations of even the most demanding users.

Features:



  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better

Integration:

The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews

512 reviews
  1. 5 stars (451 reviews)
  2. 4 stars (40 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (9 reviews)
  5. 1 star (9 reviews)

it's been easy to use so far, had one hiccup but it was me not the program. Thanks for your quick responses and help!

posted

Incredible functionality, using tidio on two sites, but I can get messages from both sites in the tidio back office. Integration with email and Facebook messaging is phenomenal! Support is awesome! Thank you!

posted

I am just over the moon with gratitude! This is such an awesome app and the level of customer service offered by Tidio couldn't be any better. I had so many questions and a minor issue that was taken care of instantly through their live chat support. I find that with other apps, they don't even offer support! They send you to a FAQs page where you have to search for a solution...how hepful. I highly recommend Tidio to any company that wants to be taken seriously and be able to provide top notch customer service through Tidio Chat.

Oh! And another huge benefit is you can integrate with your store's Facebook page! Need I say more?? haha THANK YOU TIDIO

#happycustomer

posted

Best live chat app I have used ever!

Update: This app helps me to chat with my customers lively and I also see which page they come and which page they leave so that I can improve the specific pages that my customers don't like.
Great!

posted

The best app for live chats. I tried other chat programs and none of them is comparable to this gem! Easy to use, great support and the best functions. Finally a development team that understands what a business needs!

posted

I have not really had a chance to try this out yet, but the support staff has been Fantastic! I think this will be a huge plus on my site once I get everything set up and rolling.

posted

I love this, I love this, I love this. Can't believe things can go this smoothly and app developer can think so much ahead. All my wishes (including full translation) fulfilled before even mentioning them. Can't live without this.

posted

This is a really great app. I got customer using it and it was very helpful. The App support team is super responsive. I highly recommend it!

posted

Started a trial and so far it looks pretty amazing.
I'll also try later the Standard plan to see if we can live without some of the features. But for someone who has enough manpower to use everything this app has to offer, it could be a great addition.

posted

Excellent App. Congrats Tidio Live Chat

posted
Get
Free – $15.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
support@tidio.net
tidiochat.com
Get Support

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