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Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

523 reviews
Get
Price: Free – $15.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.


Intuitive live chat service designed to meet the expectations of even the most demanding users.

Features:



  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better

Integration:

The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews

523 reviews
  1. 5 stars (461 reviews)
  2. 4 stars (40 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (9 reviews)
  5. 1 star (10 reviews)

Amazing app! Works perfectly and its very easy to use. Highly recommended

posted

Just downloaded it today - so far very happy with the customer service from Tidio support . I like that I can be available for my customers 24/7 via my mobile.

Would recommend!

www.kenzulatlas.com

posted

Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar

posted

Extremely easy to install, very nice and clean app. Works like a charm and their own customer service chat is fast and friendly.

posted

Staff helped me with my set up. Very happy with sevice

posted

Extremly good looking chat, nice support - I am very happy with this and has already seen an increase in customers contacting me!

posted

Switched to Tidio and it's a really powerful tool. Mostly for the performance and the fact, that it doesn't push down the site speed, something I was affected by and other chat app. The support is fast and very specialized. Recommend!

posted

Don't waste your time! There is an issue where previous chats show up as unread so weeks later you'll keep seeing chats you've cleared every day. When you contact support all they tell you is the dev team is working on it. A month later they say the same thing and tell you "it's only a visual thing" and that it doesn't effect functionality. If you would like to get half of what you're paying for this is a good app for you. Otherwise, as a e-comm company owner I can say don't waste your time because they will only give you excuses.

posted

Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)

posted

We've been using Messenger chat until now but Tidio was a great find for us. Yes it's a chat tool, but the real power comes from the ability to automate chat messages based on various events and triggers. This is really powerful and of course something you can't do with Messenger. Great app and really useful!

posted
Get
Free – $15.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
support@tidio.net
tidiochat.com
Get Support

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