Powerful new features, services and plugins for your Shopify store

All Apps / Customer Service / Tidio Live Chat

Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

387 reviews
Price: Free – $12.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.

Intuitive live chat service designed to meet the expectations of even the most demanding users.


  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better


The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews (387)


Tidio is the best chat software on the market. It is user friendly and functional for customers.

It has assisted our employees in delivering a better shopping experience to our global customer base!!

Special thanks from the team at Buy Beauty Products!


This is a great app so far. I run a small operation, so I only need the free version and it is exactly what I needed for my shop. I feel like I've paid more and got less with other apps! I love this. Well done.


Great app, as always with Tidio. Easy to use, lovely chat, also low cost (always a bonus) Would recommend to anyone who wants a good, easy to use Live Chat.


Just installed this app. Super easy to install and so far it seems really awesome.


One of the excellent app. Thank you.


I just started using Tidio Live Chat on my Shopify site Five Frenchies...so far I really like it. Was very easy to setup and I think when your on a website and see you can have live help it makes people feel like someone is there for you.


Its a beautiful design chat widget. Totally love it. The best part is the reasonable and affordable pricing. Good show so far.


Highly recommend to all Shopify-based online store. It's so easy to use and have a very nice and functional dashboard.


Very happy with this app so far. Most importantly, the support it excellent, with the live chat function always available, if you have an issue!




A must have app.

Free – $12.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
Get Support


  • Large
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.