Reviews (1,934)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and quick setup, enhancing website engagement with real-time chat and AI chatbots that automate responses. They praise its comprehensive features that boost conversions and streamline customer service. The responsive support team is noted for effective problem-solving, and integration capabilities allow easy management across platforms. A free plan is available, helping merchants scale their customer service efforts.
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Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Thank you so much for your kind words!
Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.
We're happy to know that our assistance was useful and help you start with Tidio :)
Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!
Works great, glitches sometimes but its fine. It is extremely user friendly
Thank you so much for this feedback!
Miguel was awesome and super helpful.
Thank you for your review - we aim to provide the best support possible!
Amazing app and functionalities. It has a lot of features in one. You only need this app for everything
Thank you for your amazing feedback!
Nice App. Very great support. Thanks to the team.
every store needs a chat function and this one is great with good support
Hello there, this review made our day!
I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.
Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.
Lyro best employer of the month
Hello there, thank you for the review. We're doing our best to constantly develop Lyro capabilities :)