Reviews (1,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Thank you so much for your kind words!
Works great, glitches sometimes but its fine. It is extremely user friendly
Thank you so much for this feedback!
Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.
Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!
Miguel was awesome and super helpful.
Thank you for your review - we aim to provide the best support possible!
every store needs a chat function and this one is great with good support
Hello there, this review made our day!
I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.
Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.
Amazing app and functionalities. It has a lot of features in one. You only need this app for everything
Lyro best employer of the month
Hello there, thank you for the review. We're doing our best to constantly develop Lyro capabilities :)
A superb customer service team, very patient in helping me out with my issues.
Hello there, your review truly made our day! :)