Reviews (1,950)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, which boost customer communication and website engagement. They appreciate the user-friendly interface, customizable responses, and automated request handling. The app's performance is well-received, with responsive and helpful customer support. Continuous updates and multi-platform availability, including a mobile app, further enhance its accessibility and merchant satisfaction.
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Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Works great, glitches sometimes but its fine. It is extremely user friendly
Thank you so much for this feedback!
Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!
every store needs a chat function and this one is great with good support
Hello there, this review made our day!
Miguel was awesome and super helpful.
I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.
Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.
Lyro best employer of the month
Hello there, thank you for the review. We're doing our best to constantly develop Lyro capabilities :)
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
A superb customer service team, very patient in helping me out with my issues.
Hello there, your review truly made our day! :)
Always a help. Thanks so much.
Thank you very much for your feedback!