Reviews (1,925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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nice app
Thank you for your review :)
So far it is good
Thank you for the feedback,we're glad you like Tidio so far and let's hope it stays that way!
pensé que era más fácil
Thank you for the review -- in case you require assistance from our end, please contact us at support@tidio.net, we will be there to help.
This is the app I use for my discussion with my customs it is very good and I can receive their message right at the moment that the customer is at the computer and ready to make a deal with me. I recommend it. Can you please add more options to reply using ai instead of spending my time p,ease
This app is a great tool to talk directly with your customers and really opens up the support line for them. would like to see the individual operators be open within the plan price and not have to pay extra for each operator
Hey there!
Thank you so much for your feedback.
We are happy to hear that Tidio is helping to enhance your Customer Support experience!
Your feedback means a lot to us, and we'd love to learn more about your needs. Please reach out at support@tidio.net so we can assist you further.
great app. Easy to use, great function and real time support. Would be great if there were more options for smaller businesses as some of the upgrades are costly but would be of benefit.
Thank you so much for taking the time to share your feedback and for your positive remarks about our app!
We are continuously working on enhancing our offerings and are actively exploring options to make our services more accessible.
We have reached out via email to learn more about your needs and help you :).
Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.
Awesome App. I am satisfied. Thank you for that amazing app.
cool
Simple and easy to set up..... works very very well!!