Reviews (1,869)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.
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Brilliant Customer Service, the problem was resolved in minutes. Was a pleasant experience with a lovely man.
Thank you very much for the review! We're thrilled to hear about your positive experience with our Support!
Good app & support. I recommend for improving conversions on my site putnams.co.uk
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
From the moment I integrated Tidio into my Shopify store, I was impressed by its seamless functionality and user-friendly interface. But what truly sets Tidio apart is its stellar customer support, spearheaded by the exceptional Anna. Her level of expertise and unwavering dedication to assist customers is unmatched.
Anna's preparation is second to none. Each time I had a query, she responded promptly and provided in-depth solutions that catered to my specific needs. Her impressive knowledge of the platform left me feeling reassured and confident in using Tidio to its full potential.
What's even more remarkable is Anna's availability. No matter the time of day, she was always there to lend a helping hand, ensuring that my chatbot experience remained smooth and hassle-free.
Tidio and Anna have truly redefined the standard of customer service in the e-commerce realm. Their commitment to excellence is evident, and I cannot recommend this dynamic duo enough. If you're seeking a powerful chatbot with top-notch assistance, Tidio is the ultimate solution. Prepare to be amazed by Anna's exceptional support and witness your customer interactions soar to unprecedented heights!
Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.
Hi, our team always appreciates reading feedback like the one you left us! Thank you for your kind words and support.
The customer support is amazing, especially Carlos! The app is also great. Very proffesional!
Very easy to use, very good customer support (shoutout to Arek!)
Excelente! Várias ferramentas incluindo IA! Recomendo!
Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.
Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!
I HAVE JUST STARTED BUT IT'S GREAT