Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

November 24, 2023

Very easy to use

EquiOpulence
United Kingdom
24 days using the app
TIDIO LLC replied November 28, 2023

Thank you for the review, we're glad you are satisfied with Tidio :)

January 2, 2024

Very good support!!!

David Ashley
United Kingdom
7 days using the app
November 29, 2023

Its good app.

Sevayu Ayurveda Resort
Canada
About 1 month using the app
December 4, 2023

very helpful!!

G Collections
United Kingdom
7 days using the app
TIDIO LLC replied December 5, 2023

Thank you for your review, we strive to provide the best experience to our customers :)

February 28, 2024

Servicio rápido y resolutivo

THE-ARE
Spain
Over 6 years using the app
January 11, 2024

great to work with

Direct Bargain Warehouse Western Australia ABN 72 062 154 170
Australia
About 23 hours using the app
December 8, 2023

Echt geweldige app!
Zit nu nog in trial fase en ben echt aan het rondkijken en testen,maar ben zo enthousiast,
Zeer overzichtelijk en veel mogelijkheden voor een gestroomlijnde communicatie op je website,veel extras,ik ga voor premium,echt een aanrader!

Virginia lilly
Netherlands
9 days using the app
TIDIO LLC replied December 13, 2023

Hello there :)
Thank you for the fantastic review! We're thrilled to hear that you're enjoying Tidio!

Going premium is a fantastic choice, and we're confident you'll love the additional benefits it brings.

Thanks again. Your positive feedback means the world to us.

February 15, 2024

Top App!

STEPZ
Switzerland
2 months using the app
TIDIO LLC replied February 16, 2024

Thank you, we appreciate your review!

January 18, 2024

Answering problems fastly and accurately

Jiose online store
United States
Over 1 year using the app
December 4, 2023

Bem simples de se configurar e utilizar.

DELINEA SHOP
Brazil
9 months using the app
TIDIO LLC replied December 5, 2023

Thanks so much for the review! We're glad to hear you consider Tidio easy to navigate, we promise to keep up the good work :-)