Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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tidio has a support that answers quickly and correctly to the questions asked, really I recommend the application tidio
Thank you so much for your kind review! We really appreciate your compliments and the perfect score
I have normally always been religious towards Zopim Live Chat, but i had a look at Tidio and the chat design was very appealing and refreshing. Now besides that, you can't customize it in many ways, to make it fit your website perfectly.
There are also a Desktop and Mobile apps, which work very well.
The dashboard and interface of the app is also super well done - And now recently i just found out that there are automations in this chat app as well, which looks REALLY promising, conversion wise.
Oh yea.. And their customer support A+
it's an easy to use app, especially love the multilanguage function. Very efficient support, highly recommended.
Thank you so much for the review! Glad you enjoy our features :)
They respond very quickly and helped me with all my questions. Great company, amazing service! I would recommend it for everyone who is looking for an excellent chatbot
I was happy to receive my first customer message through Tidio that led to a $220 sale. Thank you.
Awesome App. I am satisfied. Thank you for that amazing app.
Fantastic and responsive support, great to use on web, desktop or even on mobile app. The automation really comes in handy to provide a more engaging experience for our customers!
Love it!
ReflectionsOrganics.com
Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get)
That's such valuable feedback, thank you very much! We hope you enjoy all the new features we plan to add as much as the ones we already offer!
features 4 different levels of business & good free services on basic. Customer support very helpful
This is exactly what we are going for. Thank you for the review! :)
Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.
Thank you so much!