Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.
Very good app. You can link multiple websites in the same time. Fast support.
Having a customer feel comfortable and supported in your site is key to maximizing conversions and building confidence.
Through tidio we were able to achieve this goal.
By enabling a very easy to set up and customizable (with automated properties) we were able to address our customers needs with live support - and never miss a message with the email notification system.
It's had a positive impact on our business and we highly recommend it.
Polimob Team
Fantastic app - it has definitely increased my conversion rate by making me several sales, the first of which paid for the at least 1 year's subscription! Trust is a key cornerstone for commerce, and what better way to increase trust than through easy to use communication.
Great tool allowing us to engage with customers who otherwise would have been inaccessible!
Totally impressed and am looking forward to seeing how it works for us. Great customer service btw!
Easy to install, easy to customize, modern look & nice features
Haven't been using this app for very long, but it is exactly what we were looking for! Super user friendly and love the basic package :)
Awesome app, easy install and great UI.
as they said it might increase the sales by up 40% it's correct because the customers feel more confident about the website when they see a professional tool like the Tidio live Chat and when the customer has a question will ask through the chat and you answer him means you got a purchase
We are proud to be a part of your business. This is exactly what we were going for, and we appreciate your encouraging words. Thank you!