Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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I'm loving the app to far. I have not used it with a customer yet but it is cool to see what the customers are looking at while they are online. that feature alone helps me to see what my potential customers are interested in. I'm still using the free trial and plan to keep this app. It's my new favorite.
The app works great. Was facing a little complication during the setup but Tidio live chat was very helpful and solved the issue in minutes. All working perfectly fine now. Thanks
Highly recommend. Works great!
Their live visitor tracker has been invaluable to my store since installing tidio - definitely recommend just for that feature alone!
Thank you so much for the kind words! We appreciate it :)
I love the function, this app helps my business a lot. Thanks for solving my problems. Hope the projects can be transfer and we Shopify partners can manage projects with one account.
Hi, I'm so sorry to see your review. We're doing our best to bring back the instant online support - right now we reply to all emails within an hour on weekdays and up to 24 hours on weekends. Our team is dedicated to help you and reply to all your questions.
Olek - Head of Customer Service team.
I use this app to get my customers to contact me faster and it does, the customer service is responsive too. One of the best apps on my site.
We are proud to be a part of your business! Thank you :)
einfache Einbindung & Handhabung
optimal für unsere Bedürfnisse
Preis/Leistung top
kann man nur empfehlen (Erfahrung nach 1,5 Wochen im Test)
Thank you for the 5 stars and such an informative review! Hopefully, your enjoyment will only grow in the future
Service rapide, agréable et efficace.
Application facilement pramétrable, s'incruste facilement dans el template.
Hi there! Thanks so much for taking the time to share your positive experience :) We love it when our customers enjoy using our app. Chris
Great app and easy to install. For me personal it was good to see an app that did some effort tp provide another language. Well done guys! Keep up the good work.
Kindest regards Gino from Swinkl.eu
It´s just what I was looking for. :) Amazing ¡¡ Good job ¡¡
La recomiendo a todo el que tenga una tienda online y quiera tener un chat online que funcione sin ningún tipo de problemas.
Thank you so much! We are very glad to be a part of your business :)