Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
Refine
-
By rating
I am using the Tidio app on my websites and I am really enjoying it with all the features. Recently I needed help and support did a really good job finding me out how to fix the problem I was having. So I am recommending everyone.
Constantly learning more about what this app can do :) Great customer service!
This app is amazing - and so far I’m only in the free version. The customer service is spot on! I’ve had a couple minor issues I couldn’t figure out. Hit the chat button and within seconds someone was there and the problem was resolved. I love, love the chat bots! WTG Tidio! Keep up the good work
Thank you so much for your amazing review. This made our day. Have a great one too! :)
Really great app! Easy to use and great customer service. I had a problem with notifications, opened a chat and the problem was resolved in minuets. Thank you so much!
Thank you for the review! Providing your website visitors with instant solutions to their queries via live chat can boost your conversion rates and, in turn, increase your revenue. If you need any help with setting up your Tidio account - please don't hesitate to reach out to our Support team :-)
App works great and the customer service is awesome. very fast response and very helpful. it's so useful to be able to use the phone app on the go and chat with customers!
This app is amazing! Support is great and honestly just such a lifesaver. App is still being developed so certain settings may still be lacking but overall VERY SATISFIED!
We appreciate the review very much! Thank you for the encouraging words :)
This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)
Great App!
The customer service is amazing!
They will answer any questions that you may have instantly.
Great app to connect with your customers live, and increase your sales!
You will be very happy :-)))
I would give 5 stars but I have only JUST installed the app and have yet to fully utilize it...I was having trouble uploading the app to my page and Martin in Tech/Customer Service immediately responded and was a HUGE help! :)
so far amazing this app gives you what you need with a beautiful and smart interface thanks allot for your effort
Big thanks from our team! :)