Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Good app and customer service—responded to my feedback! :) Thanks!
awesome services. Its good to see that there is Tidio who will help your website running smoothly with their services
Thank you kindly for your kind words and feedback!
Amazing chat with Martin it help me a lot.
Hands down the best support ever. The easiest app to download and set up and I appreciated the fact they offer a free version which is sweet and nice for small business who just started. I recommend this app to anyone who wants 5 star service, and an easy use app.
Thank you so much for your kind words! We know how hard it is to start a business, so helping with that is one of our priorities. Enjoy your Tidio!
Great App... Tried out the Trial Version ... and now I'm a monthly Subscriber.
Sehr gute Idee und ist auch sehr leicht zum verstehen und einstellen
Hey there! It's fantastic to hear that your experience setting up Tidio was smooth! We're committed to providing a hassle-free experience, and your positive experience reinforces our dedication to that goal.
This app is dope! SO EASY and tons of clean features. I was going to go with one of the known companies but this app come up fast in the Shopify search with 5 stars so I thought why not and I am really glad I did. Reminds me not to always shop brand names :)
Great Customer Service from Agent Dominika! Fast and helpful response that helped me resolve my issue.
Hi there! Thank you so much for taking the time and writing a kind review :) Dominika is one of the best! Chris
The customer support is amazing, especially Carlos! The app is also great. Very proffesional!
Excelente servicio y aplicacion para trabajar con clientes, espero este sea el comienzo de una relacion laboral de exito. muy contento de verdad con la App
Thank you for the kind words, and for being our client! :)