Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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The app is user-friendly and easy to integrate. allows to stay connected with visitors, and answer questions which can help with conversion rates. plus amazing customer support. Ian and Jakub have been super helpful with setup. highly recommend!
Thank you for the review! I will be happy to forward your kind words to Jakub :)
amazing team very reactive which is always appreciated when you start using an app. Thanks a lot to Maciek for his help
Thank you so much for such a positive review! We will make sure to let Maciek know about this :)
The support team is patient and useful. The support team is patient and useful. The support team is patient and useful. The support team is patient and useful.
Thank you so much for your review! We really appreciate it
TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!
Thank you so much for the kind words and 5stars :)
This is a great app that provides a bunch of features for our store, we are very happy with it. Thanks!
Thank you for the 5 stars :)
Keep charging me even after repeated attempts to get them to stop.
5 Stars! This app is Great and its working so well! Highly recommend this app!
Check it out in action here!
https://silverlots.com
Atención inmejorable! Necesité ayuda para corregir mis chatbots y a través del chat me ayudaron rápido y sencillo.
Hello! Thank you so, so much for your feedback! We're very glad to read that our Customer Support Team has helped you! We'll always be there to help. :)
This app is super. Great functionality, its so handy to have the app on my phone so i can always get back to customers right away - and the web version is super detailed. The support team are amazing too! The one thing I would really love is to be able to personalize the chat bubble - but this is not a huge issue and I would 100% recommend this app to anyone
Thank you!
Extremly good looking chat, nice support - I am very happy with this and has already seen an increase in customers contacting me!