Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Fantastica!!! Notifiche per ogni visitatore che entra nel tuo negozio. Chatbox personalizzabile e immediata! Molto bella!
Thank you so much for the 5stars! :)
Excellent interface and options. The dahsboard looks clean and easy to operate. I really like that everything is highly customizable, which is a great feature. Fantastic support by the developers. I am very pleased with everything so far!
Thank you for reviewing our app! :)
Easy and simple to use, def check it out
It is pretty nice to have everything in one place. They kind of got me an email for my website and I'm adding everything else to be able to see messages together. And I now know that I can chat with my customer.
Hi there! Thank you very much for your kind review :) It's really great to know that you are enjoying using our app so far. Let us know in case you need any guidance. Chris
A fabulous app for the new entrepreneur, or seasoned professional! Tidio Live Chat has so many features to bring to your Shopify store, that increase customer engagement and satisfaction. Automations and tracking come ready to use in the clean, modern and intuitive free plan. The control panel is a breeze to navigate, and makes it surprisingly satisfying to interact with it. Overall, the free plan works well for me, and I am certain it can bring the same ease, effectiveness and professionalism to your online store, as it brought to mine!
An easy five stars - Job well done Tidio!
This is really a good app for managing customer support. There are many free features of this app that are helpful for merchants. Planning to make a review video on this app.
Thanks to the Tidio team for building such an app.
Hi there! We really appreciate the time you took to write such a kind review. We're happy to see you enjoy using our app and we'll be looking forward to seeing the video review! :)
I just started using Tidio Live Chat on my Shopify site Five Frenchies...so far I really like it. Was very easy to setup and I think when your on a website and see you can have live help it makes people feel like someone is there for you.
I think Tidio's a great app, its easy to use and very convenient as they've made it possible to connect Facebook messenger and Instagram direct to the app. Kate from the support team was quick to respond and was very helpful.
Thank you so much for such a kind review! We will make sure to pass it to Kate and let her know that she did a great job :)
LOVE THIS APP, love how u can integrate it on the phone and mac app so you never miss a message.. can also hook it up with email and fb messanger.. all while is 100% free ? WOW .
We do our best to offer a good Free Plan with the essential features available so that anyone can begin growing their business with Tidio! Glad you love it! :)
A good chat app with friendly and very helpful support. Been using this for some time and the feature list keeps expanding. There is still room for improvement (I would like a chat bulk export facility) but it is good value for money. I've asked if they can provide a bulk export for me and they have escalated my case. If they provide it I will come back and upgrade my rating from 4* to 5* ...
Thanks also go to Arek for comprehensive and patient support.
Hi there! Thank you very much for your review :) Your feedback means a lot to us. Please let us know if you have any ideas on how we could improve our app. We'd love to hear them! Chris