Reviews (1,924)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.

November 27, 2023

Very easy to use, very good customer support (shoutout to Arek!)

HieHie
Netherlands
3 months using the app
December 11, 2023

Good price, good features and excellent customer support.

Keller Perú
Peru
6 days using the app
TIDIO LLC replied December 13, 2023

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating.

We're here to ensure your experience with us remains top-notch.

April 2, 2024

Very good! I'm satisfied with Lyro, the AI bot :)

TheDogIssue
Austria
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.

December 27, 2023

Amazing, Fast and accurate

EZYMARKET
United Kingdom
7 months using the app
January 12, 2024

Excellent features!

Imaginary Load
India
3 months using the app
December 30, 2023

It's been great and support really helped me.

DoctorSwitz
Bulgaria
11 days using the app
April 23, 2024

very great app

boooro
Pakistan
About 1 month using the app
January 23, 2024

Très bonne application. Je recommande vivement :-)

KIDICHOU
France
Over 1 year using the app
TIDIO LLC replied January 25, 2024

Thank you so much for taking the time to leave such a wonderful review!

February 17, 2024

Es realmente útil, lo tengo conectado también a Facebook e Instagram y funciona bastante bien, me preocupaba un poco que tuviera idioma Inglés como predeterminado ya que mi tienda está completamente en español, pero hasta ahora no he tenido problemas

Valprolli
Chile
5 months using the app
January 18, 2024

amazing for ticket system

SMARTBLU
Austria
22 days using the app