Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Easy to setup and User friendly.
Je pense que c'est le meilleur chatbots qui existe
Wow, thank you for the incredible compliment! 🌟 We're truly thrilled to hear that you think our chatbot is the best out there.
Your kind words are a testament to the hard work and dedication of our team.
Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!
Thank you so much for the review! We are very happy that Tidio is serving you well :)
We have just installed Tidio and so far so good. The app looks good on my website and I particularly like the easily accessible support, which is very good. They use their own product and that helps to make me confident the app will work for us. The only thing that I am not 100% happy with is having to pay extra for chat bots, which I feel should be part of the service and leaves a bit of a bad taste in my mouth.
Thank you for your review, we're really happy that you like our service. The chatbots are included in the free plan - they are limited to reach 100 unique visitors a month. This pricing model allows us to grow and improve our app week by week. :)
Tidio Live Chat is great! As a start up company its hard to invest in phone lines and employees for chatting. Tidio gives us an opportunity to speak and help customers with purchases at a lower cost. Thank you
Great look! I would recommend to friends and family.
Just started to use it but so far so good! I got the free version for now, if I love it I will definitely upgrade with time.
Thank you for your review. :)
Great app, exactly what I have been looking for and so many features all for free! Customizable as well so its great! Thanks!
An reactive and processionnal team ! I use this application not so long time but evething is ok for me. You can go !
Thank you so much for your positive review and a high rating! We really appreciate it
Easy to setup and use. Works well. No complaints. It has helped sales.