Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I use Tidio to help me automate. It is awesome. I am basing this review on only 48 hours of use, but it so far out of the 3 or so I have used over the last 2 years, this is by FAR the best. Worth every penny!
Very good chat app. They provide all main features in their free plan which is good for a new store to start with.
Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
I mean.. you havent install it yet?! you missing!
Well done Tidio ❗ not enough are the words to explain how usefull this app is.
XTRAVSHOP.COM
Thank you soo much! Your encouraging words fuel us to improve every day :)
It's early days but so far so good. I have a slightly complicated setup with subdomains but this has been navigated with brilliant support from the Tidio team.
I am loving the fact that the integration with Shopify allows our customers to get immediate responses to some questions such as shipping costs, order tracking and more. This give the customer immediate service through the bot and saves me a job as well. I quickly got familiar with how the bots are set up and I am not a coder, just an average user. I'm excited to see where this leads us.
Hi! Thanks for the great review! Hope it is still going good!
Really great to hear you enjoy the Shopify integration and features, we do our best to grow them! Should you have any questions just let us know!
This app doesn't help. Too expensive for what it offers and you will not get sales because of this app. They ask a lot for features. Doesn't worth it.
I'm so sorry to hear that. You can always keep the forever free version of the app for as long as you want. Most of our users are able to pay for the app after it helps them generate the first few sales. I've reached out to you via email with a few suggestions on how to fix this situation. Olek - Tidio.
Daniel was the best customer support ever. Solved my problems and made my day. I recommend Tidio app!
Hi there! Thank you so much for the lovely review :) It's great to know that Daniel was so helpful. He's a champ! Let us know if you need any further guidance. Chris
AWESOME CUSTOMER SERVICE. SHOUT OUT TO AREK!
(CAPS LOCK FOR EMPHASIS)
Oh, Boi where to start, I have tried so many bad chat apps that I had given up on it. Until I learned about Tidio. the best out there period.
https://vapegents.com
Excellent app. Well done Tidio. Highly recommend!