Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
Refine
-
By rating
This is now what I really need.
An app with a great customers service that can solve in real time ANY issues.
the app is also customizable as needed by the users and my customers can have a great experience shopping on my website.
Great Job and well done Tidio Staff
Exceptional customer service. Their knowledge and practice in designing and creating a business is top notch. This App is Excellent.
In my opinion, Tidio chat robot is very intelligent and easy to use. The chat is displayed in the background in real time with no error, which makes it a good experience.
We are very happy to hear that you find our product easy and enjoyable to use. Thank you for the review and enjoy your Tidio!
At Qriouz.com we love it. Totally custom and simple to use.
Great app, so simple to use and makes a huge difference for customers who sometimes feel more comfortable using live chat than speaking directly on the phone.
www.tentsandaccessories.co.uk
Easy to set up and great customer support. Excited for the features coming, it is always improving!
Easy set up. Looks great with my store, I had a choice of colors and photos, so it is a personal messenger. Happy so far. thank you
Excelent service. Completly satisfied by their service as they helped me achieve my perfect chat appereance.
Hi there! Thank you so much for your kind review :) It's so great to hear that you are satisfied with our services so far. We will do our best to keep it that way! Chris
So easy to use and simple to setup
Great App plus fast Customer Service, every store should have this even when you're doing retail, dropshipping, or wholesale!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!