Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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So far, great. Saved me a huge order when Shopify stalled an order. Shopify could not see the order but I could see what was in their cart with Tidio. The shopper had been ordering for 3 hours!
It is always great to see our app really helping our clients! Here's to many more saved deals :)
I like Tidio - we are not being responsive to our customers because we are not available - so turning it off til fall - which will be here before you know it!
Thank you so much for the kind words! We appreciate the review :)
Love it! Great product. Very customer focused
Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. We will keep up the good work for sure!
i used this app and i am happy, customer services is very helpfully and friendly also you can get very quick support from them.
Great, solved all the problems of online chat, and the Tidio team is very willing to help you solve any problems, I wholeheartedly recommend it to you!
Thank you so much for recommending us! We really appreciate your kind words
undoubtly the best customer chat service i had ever used and the best is, that you can connect directly under the same app, your facebook customers with your website custoemrs, replying them is so fast and easy that keeps you online answering without the need to be on FB or on your site chat.
Thanks for this great tool.
Thank you, your encouraging words mean the world to our team. We are very glad that you enjoy Tidio! :)
i'm using this app to help me with the live chat, and the support team are available all the time.
thanks a lot
Thank you so much for the 5 star review! We are very glad to be a part of your business :)
Very easy to maneuver and the app looks nice and professional. Support is great, too when it comes to questions about the app and features!
Thank you for the kind words for our team, we appreciate it! :)
I've just installed and set up the Tidio Live Chat and so far it does exactly what it says it does! I think it adds such a personal touch to my store and I can't wait to be able to directly answer any questions my customers have!