Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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an Amazing App! 5 stars! Very easy to use and looks like free to use. Great work guys!
Great app, always works as intended with good support. Never had any issues with it and really helps answering customers quickly.
Hello!
Thank you so much for your great review, we are really happy to read that you've enjoyed Tidio so far, we will continue working to make your experience even better. :)
Daniel
Pretty easy to use, flexible and fun in some way. Great tools which make work easier.
Superb support, talked with Arek and next day with José, both of them really helpful. Helped me find a solution in minutes.
Thank you so much for your review. It means a lot to us when a service we work on day by day brings some fun too! [Arek and José say Cheers ;)]
EXCELLENT app, very easy to use, great price, modern look.. totally recommended
Awesome app to use for your customers
Thanks for the review, we're happy that Tidio helps you assist your customers better!
Fantastic app which is loaded with awesome support information allowing an operator to respond to a customers needs intuitively.
Love the functionality of being able to reassign a chat to an alternate operator allowing transfer of product query vs technical query to the respective operator.
Additional props to the Tidio support team who are always there to answer any support questions.
Professional looking chat, with nice custome look matches any shop try them
Mine vrboxtube.com
Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone
Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)
Great app! I wish it was a little cheaper for the smaller stores. I am using the communicator plan and it's been great being able to reach out to customers.
Thank you so much for the review! We really appreciate the 5 stars and are happy that Tidio is proving to be useful!
En general es una buena aplicación, la conozco desde otras plataformas y funciona bastante bien, me gustaría que los planes de pago fueran un poco más accesibles, pero en general incluso el plan gratuito es bastante completo.
Thank you for sharing your thoughts! I'm very glad to hear the free basic plan meets your expectations, but I'll make sure to pass your comments regarding our paid plans to the relevant team as well. Thanks again for the review!