Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Nice app with instant and friendly support.Good user interface. Would definitely recommend.
It's such a helpful app. This app makes it easy for customers to chat with us conveniently. Definitely recommend
We are glad you enjoy Tidio. Thank you for recommending Tidio :)
So far so good. Signed up for the pro account. Should be well worth the $12/month.
This one is the best app to get live chat and bot together, plus you can have an app to have more control.
I am try others but this one is the best.
Thank you for an awesome review! We hope your business will skyrocket with our Chatbots :)!
simply the best chat app you can ever have with all needed feature, customer support is amazing and very helpful, thanks a lot for adding value to my store
We are really happy that we can be a part of your store! :)
Amazing app! Works perfectly and its very easy to use. Highly recommended
Good customer support but I wish I could do a screenshare with support. It is helping with conversions and sales
Thank you for your review! We really appreciate your feedback and we will try to do improve in the future
So far it's worked great for us! We even switched over our other website to Tidio because we're able to manage everything in one place. Love it! Their support team is second to none. Very responsive and helpful. Would definitely recommend!
Everyone should have a chat function on their ecommerce platform. This makes it even better by providing an app for use on Apple or Android products in addition to your desktop. Being able to provide instant support to my clients within the schedule I have set is more than worth the cost.
My first experience with a bot system, but I am familiar to the concept and though it haas been a few days my impression is that this is a customer focused great app!