Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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So far it's worked great for us! We even switched over our other website to Tidio because we're able to manage everything in one place. Love it! Their support team is second to none. Very responsive and helpful. Would definitely recommend!
Everyone should have a chat function on their ecommerce platform. This makes it even better by providing an app for use on Apple or Android products in addition to your desktop. Being able to provide instant support to my clients within the schedule I have set is more than worth the cost.
My first experience with a bot system, but I am familiar to the concept and though it haas been a few days my impression is that this is a customer focused great app!
This app is awesome and is a must have! I highly recommend this app to all business stores to create a better bond with all customers. The support team also great
Thank you for your review! :)
awesome easy to use and beautiful design. I started used few days ago and now I'M USING. I recommend anyone
Thank you for the 5 stars! :)
This app is great, even with just the free basic plan it a whole package if you have a smaller store. Love the chatbots and how they're able to pull info from orders and shipping locations from Shopify automatically without staff help. Their support is also great! I use it so much they're probably sick of me but they always resolve the issue.
Thank you so much for the 5 stars and such a thoughtful review with kind words for our team! :)
This app takes a few seconds to install and is very easy to use. Love the fact that there is also a mobile app that lets us talk to potential customers on the go. Highly recommend! Check it out on our site: www.designyoursilk.com
Very great app!
It makes the sales process so much easier
Great app, lots of products to discover, 5 out of 5 stars! Keep up the good work. A great discovery among the Shopify apps.
Thank you so much for your review! We are glad that you were able to find our app and utilize it immediately. Enjoy your Tidio!
had a little issue (totally my fault) contacted their customer service 'of course through their chat option' they me sorted in seconds brilliant 5 star service lets hope i can now do the same through my own site
Thanks