Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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This app is awesome for anyone in E-ccomerce looking for a live chat customer support system, that's user friendly and looks awesome and will help grow your business.
Thank you so much for your amazing review!
installo l'app e subito dopo mi dicie ops, c'è stato un problema... continuo a ricaricare la pagina e ancora ops, c'è stato un problema. ho mandato e-mail ma nessuna risposta. davvero deluso
We would love to help you with this! Our developers are working on the error not popping anymore. For the time being, please disable the Google Translate plug-in inside your browser, then refresh the page and you will be able to enter your Tidio panel. If you have any questions, please reach out to me at jan@tidio.net where I will be able to assist you further
Operators respond instantly and I am really satisfied with this service for customer management and accountability
Thank you for your honest review, we really appreciate your kind words! If you happen to have any questions, let us know via Live Chat!
Components of this app is great. However, there has been a number of issues like automation deleting on it's own, and the automated emails hounded our customers. One customer told us they received 12+ emails a day! They couldn't resolve this issue.
Too many problems.
Good app and has a very good mobile app as well. Would recommend!
Excellent app. Easy to use and support is superb. In just 3 days i already had a few sales thanks to the app. This app will help a lot taking care of customers with the live chat and bots. Would give 10 stars if possible
We appreciate your kind words and this lovely review of our app. Great to hear that we are helping you with your sales! Keep up the great work and stay in touch! We'll take all the stars you can give ;)
We at www.ethical-trading.com a new online store dedicated to selling you wholesome products chose Tidio for our client interface and appreciate the fantastic support given by Olek.
I am new to this app and I'm so excited to see what this app can do for my new online Soy Candles & Soy Melt business. I website just launched yesterday. I am not computer savvy whatsoever so I think this will be the perfect fit for someone like myself!!!!
Looks great, works great. And if it doesn't - or you're selectively blind like me - there's always someone to come to your aid. Three thumbs up
Haha thank you! We're really happy to help! :)
Great support team, awesome platform. Very well designed! and we are so in love with the Delivery Tracking bot!