Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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It's a seamless app and the integration was very easy
Absolutely amazing. Very good app and definitely worth using since it's free! Highly Recommend!
Awesome app and awesome support! I'm using the basic plan but still, the features that it offers are more than sufficient.
The fastest f*****g support ive received in my life, not even god damn Amazon has this speed this guys have to help starters with no clue like myself.
Thanks a lot and this is definitely an insane app
Can't do without this app. Just by "offering" to be there for live chat/questions/support makes a difference in conversions.
Best live chat app, without a question. Don't bother even trying any other one. This one has tons of features even in the free version. I've tested it a lot and it works very well!
Thank you so much for your kind words! :)
L'assistenza è molto rapida e risolutiva. Ho contattato l'assistenza per un problema relativo all'installazione e hanno prontamente risolto. Consigliatissimo!
THank you for the lovely review! You can always count on our Customer Support staff to do there best to help with any issue that may come up!
I am really enjoying the features of this app. It's easy to use and has a large range of features. It's appealing to the eye and just works like a bomb! Thanks guys
I have only had tidio for not even a day and wow I am impressed! It looks smart on site, easy to use and it has already increased my customer list. I have more insight too with who is checking out my site and what they are looking at. Many thanks :)
Many thanks to you from our team! :)
Installed the app today and can not wait to use it. Looks great and installation was a breeze.Like the android app for when I am not at my computer. Will report back in couple off days.
We are very impressed with the support staff at Tidio. Sorted our little system gremlins out in a matter of minutes. Fantastic job and a great application. Thank you.