Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
Refine
-
By rating
Can't do without this app. Just by "offering" to be there for live chat/questions/support makes a difference in conversions.
Best live chat app, without a question. Don't bother even trying any other one. This one has tons of features even in the free version. I've tested it a lot and it works very well!
Thank you so much for your kind words! :)
L'assistenza è molto rapida e risolutiva. Ho contattato l'assistenza per un problema relativo all'installazione e hanno prontamente risolto. Consigliatissimo!
THank you for the lovely review! You can always count on our Customer Support staff to do there best to help with any issue that may come up!
I am really enjoying the features of this app. It's easy to use and has a large range of features. It's appealing to the eye and just works like a bomb! Thanks guys
I have only had tidio for not even a day and wow I am impressed! It looks smart on site, easy to use and it has already increased my customer list. I have more insight too with who is checking out my site and what they are looking at. Many thanks :)
Many thanks to you from our team! :)
The app is really helpful and simple to use and the support is very good. It is just missing a few features that would make it so much better such as;
*The ability to paste a screenshot without needing to save first.
*Integration with Teams :)
*Allow multiple facebook pages
Thank you so much for the feedback and suggestions! We appreciate both very much :)
Installed the app today and can not wait to use it. Looks great and installation was a breeze.Like the android app for when I am not at my computer. Will report back in couple off days.
We are very impressed with the support staff at Tidio. Sorted our little system gremlins out in a matter of minutes. Fantastic job and a great application. Thank you.
Perfect! Support is obviously immiadiate, considerate and very understanding, I mean that's their selling point so no wonder but still very impressive. The UI is simple and straght to the point. Integration with shopify is seemless and it works great out of the box!
Great app. Does exactly as what it's advertised to do and for less than others. VERY HAPPY!
One of the best customer service departments I have ever dealt with. They did what it took to correct the issue I had and answer all of my questions. We love how the app works and would definitely recommend to any and all companies looking to reach out to their customers. 5+++ Stars
Jason Plevell
PPGI
http://theextremepotential.com