Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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This is a great app that is very easy to set up and use! Support is very helpful. I've been using Tidio Chat for about a week and I love the free options and the professional look on my website www.jarofheartsjewelry.com.
Jennifer Clemens
Jar of Hearts Jewelry
Very easy installation with a wonderful support team. I had a few issues/concerns and Jan was so patient in helping me solve them. Support is very efficient and fast. When my sales increase I will definitely upgrade.
Thank you so much for your review. Best of luck from our team and cheers from Jan. :)
If you have a problem that persists you can contact the staff who are always active to help you even in the most delicate moments. I recommend Tidio because it's easy to use.
Thank you kindly for the review! It's great to hear you know you can always count on our Customer Support staff to help with any issues you may come across!
Very helpful app, thanks guys for help my store grow up! Support team react immediately and very quickly!
Thank you so much! We are always happy to help :)
Solid app customers like the interaction it provides, it adds security as website looks less scammy.
Thank you!
I am glad your customers enjoy communicating with you through Tidio :)
I used this app to communicate with the customers and engage them in little surveys to gather information. Very helpful. Good customer support!
Hey, thanks a lot for the review! Great that you were already able to collect some leads using Tidio :)
Its new to me and I needed help with setting it up. Arturo was so helpful and knowledgeable. I'm looking forward to using the app
Hi there! Thank you so much for the kind review :) We're glad to hear that Arturo helped you, and we hope that you will like our app. Chris
Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.
Great app! It has been working for my business.
Just started setting it up and so far so good, it was easy to set up with the help of customer service.
Hi there! Thank you so much for the lovely review :) It's great to know that our team was able to quickly help you with setting up Tidio. Let us know in case you need any more guidance :) Chris