Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
Refine
-
By rating
The app is really awesome, I'll totally recommend it to my buddies. The support team is absolutely fantastic.
We really appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Awesome app. We're on these chats like hawks and have seen a definite rise in conversion rates from people that are asking questions. The personal touch helps alot. Also the automation sequences are great to keep customers engaged when we're not around.
This does everything I wanted. Just switched over from Intercom and I'm never looking back! So simple to use. Great app!
Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.
Thank you so much!
I was recommended by a friend to try this app and i am so clad i did. Very Happy!
This is a really great app. I got customer using it and it was very helpful. The App support team is super responsive. I highly recommend it!
We checked several apps to find the easiest to configure with the right tool. This app is the best one out there period! Easy to edit and add new chatbots and plenty of material provided to create new bots!
It's very easy to use and very helpful to connect with my customers. I would definitely recommend it to a friend!!
Simple display. Easy to use. Easy to set up. Good and quick answer. Consider to upgrade in the future!
This is exactly what we were going for creating Tidio. Thank you for the review :)
This app is great. Customer service was very quick and very helpful, Honestly, i haven't received this kind of service in a long long time. Instant messaging and replies. Photos in the chat explaining how to solve the problem.
Great Job!