Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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I used this app to help me serve customers more quickly. I really like how it meets the needs of care.
Thank you so much for the kind words! :)
Simply the best! They could do some improvements on the UX, for instance some functions are kind of 'hidden' and not intuitive to find (eg to disable on certain pages you have to find the appearance section and make advanced rules - although this is something everybody should use, because on cart pages the chat icon is over the total price).
However, they are the best! Their customer live chat is available in seconds and the UI of the chat itself is awesome!
Thank you so much for the review and thoughtful idea for improvement!
We are very thankful for all the input. If you have any ideas, you can directly reach me at jan@tidio.net :)
Very nice app! I can get full control for my facebook page message, and email, and live chat in 1 place! Thank you Tidio!
with Tidio, i am able to install chat live for my shop and on my iPhone as well, thank you, this is what i am looking for.
This app has generated so many email leads for me through the automated chat bot offering discount code and it's only been a few hours. Amazing. Thanks guys
Just installed the app and tested it out. Works great and performs well .. and it's FREE! Great support to, had a question, sent it via Chat and someone responded within seconds. Very happy... can't wait to start chatting!
Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!
Thank you fr the review! We hope that our app helps you grow your business further!
that its cool and easy to chatting with customer
thank you helping me..
Works very seamlessly. I like the automation options and the ability to get a Pop Up on my screen when I have a new site visitor. The mobile app is good but I've not had the opportunity to use it for a true chat just yet.
很棒，很不错，服务态度也非常好。 使用感很不错，售后服务也很好。推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐
Thank you very much for the kind review and recomendation! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)