Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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You should choose Tidio Live chat always! I successfully bought and accessed their $39 plan as promised. I know you may probably encounter a pricing issue, like $559 per month for unlimited live chat usage. This is just a glitch within their billing system. Totally solvable. Chat to them via the live chat on their website: tidio.com. Someone will walk you through to solve the billing problem.
Overall, my experience with tidio is terrific. Recommend it to everyone.
Hi, we're utterly sorry to see your review. It seems like you've encountered a glitch within the billing system. We're in contact with our billing team now and will reach out to you immediately once we have more information.
Great app! I am still learning how to use it properly but the support team is always willing to help!
Great app… No problems with it whatsoever. Has really helped with customer inquiries.
Cool idea, but seems a bit buggy, should be an awesome app when they fix the bugs though.
The free version is greatyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Thank you so much for your kind review!
Applicazione funzionale e molto d'aiuto. Modificabile al 100%. Attenzione però alla lingua che settate all'inizio, potrebbe non funzionare con l'intera discussione. Basta settare le frasi nel box.
Thank you so much for the five stars! If you ever need assistance with your language settings, our Support Team is available Mon-Fri!
Extremely well-designed application. Would highly recommend to anyone who owns a website in general.
Amazing app! Simple, fast, elegant, affordable! I love it!
Amazing app and amazing support. Thank you very much. I love this app, i think is the best one in Shopify.
Thank you so much for the review! We appreciate it :)
I am using Tido and as of now, I feel that everything is fine.
I just had a problem, but Jakub was very patient in helping me solve it, and I'm grateful for his help!
Hi there! Thank you for the kind review :) I'm glad to hear that you like Tidio, and that Jakub was able to help you here. He's a great asset to our team! Let us know if you have any other questions or ideas :)