Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
Refine
-
By rating
Application works great. Tidio looks good, downloads fast and is very userfriendly.
Best app to communicate with customers and I've tested a lot of different apps.
Customer service is very plesant to work with. Chatbots are easy to set up and change and you can easily turn them on and off. The robot bots can track shipments and look up availability for your customers from information in your Shopify store. Recommend this app as one of the best. Much better reviews than a BIG NAME chat. Needjewelry.com Loves Tidio!
We're so happy to see your review! :D Thank you!
Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)
This has been a good edition to our shop. I will continue to use this as a customer service tool.
Thanks !
Useful app to have on your store.
An amazing app! and customer service!
would like it to be saved drafts for clients with repeated questions. ( Would save tons of time! ) That will be awesome!
If you're looking for an app that allows you to communicate directly with your customers, look no further!
The chat works flawlessly on both desktop and mobile and the GUI can be customised with ease.
The support for the app has also been exceptional!
Thanks to the Tidio Team!
What a Fantastic App! It is now a must have for every store that I create. I highly recommend tidio to increase your CR.
Excellent app. Very helpful and very easy to use . Very very happy with this application. I recommend it
Thanks a lot for the review and for the recommendation! We are very grateful :)
Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner
Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!