Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Easy set up. Looks great with my store, I had a choice of colors and photos, so it is a personal messenger. Happy so far. thank you
Excelent service. Completly satisfied by their service as they helped me achieve my perfect chat appereance.
Hi there! Thank you so much for your kind review :) It's so great to hear that you are satisfied with our services so far. We will do our best to keep it that way! Chris
So easy to use and simple to setup
Great App plus fast Customer Service, every store should have this even when you're doing retail, dropshipping, or wholesale!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
So far, great. Saved me a huge order when Shopify stalled an order. Shopify could not see the order but I could see what was in their cart with Tidio. The shopper had been ordering for 3 hours!
It is always great to see our app really helping our clients! Here's to many more saved deals :)
Tido chat works well and their support team is quick!
I like Tidio - we are not being responsive to our customers because we are not available - so turning it off til fall - which will be here before you know it!
Thank you so much for the kind words! We appreciate the review :)
Love it! Great product. Very customer focused
Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. We will keep up the good work for sure!
i used this app and i am happy, customer services is very helpfully and friendly also you can get very quick support from them.