Tidio Live Chat & AI Chatbots , 1,850 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I like it! It does what it supposed to do, it is easy to use and the customer service is perfectO =)
Excellent tool for customer engagement
Excellent customer service! Above and beyond! Adam helped me work out an issue with integrating Tidio with Shopify. Took a long journey to find the culprits but we did it and he was patient and helpful. The app is amazing so far. We got it mainly for live chat and it is perfect! So much faster and better than Shopify Inbox. Tidio is in a different plane of existence if you compare it to Shopify Inbox. Not even close. Super fast load times and instant messaging across platforms. Looking forward to the integration of Instagram and Telegram (hopefully) someday. I highly recommend it!
Thanks a lot for your kind review! We will make sure to let Adam know about your praise :) Thank you for using Tidio and have a nice day
i never used a live chat app. the best app i think , will still use this app in my next store on line
Very easy to use, great features, we really enjoy this app.
Best customer service ever !
Easy to install and easy to use
iv'e tried few apps before and this one is just way better..
Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!
Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.
really great, really professional, thankyou so much for being free for me! OMG
blessed.
and thankyou for being so beautiful! and easy to set up!
Thank you for being here with us! :)
The app is intuitive and easy to learn. I can easily set up a few chat bots that displays on different pages. The mobile app that goes with it makes it easy to answer customer queries on the run. There seem to be more functions for me to discover, but it has been great so far.
Thank you so much for the amazing review! We are happy that you find our widget easy to use and learn. Enjoy your Tidio!
Looked at many apps to provide chat and site communication. All others took a lot of effort to actually configure to work properly. Tidio took a few minutes and all was set. get this app!
This is exactly what we were going for while creating Tidio! Thank you for the review :)