Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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It is an app for direct communication with users from the website. Take advantage of it indeed, it is very worth getting it. Its functions in customer service are really good, clear and simple, it has always been said that customer service is essential for a company, that is, it is a priority. "The customer is always right". Well, even if you don't believe it, the truth is that the customer should be well served, so you will increase your interactions with their requests by 100%, the customer does have the right to comment on our product and, in this case, their comments will be well received, this app knows well do its job, so new users should download the app. For this reason, it is very important to listen to the opinions of other experienced users that often help us understand the practicality of the app in all its versions. I hope this feedback can help improve the experience of installing it, this product is important and valuable, you also have the support if the product fails, hopefully more positive ratings and positive comments from users.
Thank you for taking the time to write your review and sharing your insight with other users! We're very pleased you find our app useful, and we'll do our best to keep you satisfied!
Love this app! I have tried a lot of apps and this is by far the best. User friendly. Any questions I had was answered and a link was given. Very impressive!
Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features.
Thank you for the kind words! :) It's great that you've been open to discovering additional features, we're sure they'll benefit your business!
Great app. Simple and easy to use. It has many great features for customer service
Excellent App. Congrats Tidio Live Chat
Super well integrated app for live chat! Very happy with the service provided by Tidio. Olek helped me resolve an issue with the plugin and now it is working great!
It meets my requirements quite well! The support is really efficient, helpful and professional. Great app!
Thank you so much for the perfect review! We really appreciate it
Amazing Chat App. Tested all of the top 5 Chat apps for E-Com and Tidio is by far the best. Best app with high class fast customer support. They have a lot of pre-set solutions you can pick. Sales increased with this app and there is a lot potential to increase conversion rate even more!
Thank you so much for the kind and very motivating words! :)
This is a great app that is very easy to set up and use! Support is very helpful. I've been using Tidio Chat for about a week and I love the free options and the professional look on my website www.jarofheartsjewelry.com.
Jennifer Clemens
Jar of Hearts Jewelry
Very easy installation with a wonderful support team. I had a few issues/concerns and Jan was so patient in helping me solve them. Support is very efficient and fast. When my sales increase I will definitely upgrade.
Thank you so much for your review. Best of luck from our team and cheers from Jan. :)